• Conduct thorough analyses of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement. • Gather and document requirements from stakeholders to understand process needs and challenges. • Develop and design optimized business processes and workflows that align with organizational objectives. • Create process models and documentation to guide implementation and ensure clarity. • Identify and recommend technological or procedural solutions to improve business processes. • Collaborate with IT and other departments to develop and implement process improvement solutions. • Lead or support the implementation of process changes and improvements, ensuring minimal disruption to business operations. • Manage change initiatives, including communication, training, and support to facilitate adoption of new processes. • Establish metrics and key performance indicators (KPIs) to monitor the effectiveness of process improvements. • Analyze performance data to assess the impact of changes and identify further areas for enhancement. • Foster a culture of continuous improvement by identifying opportunities for ongoing process optimization. • Implement best practices and industry standards to ensure processes remain effective and efficient. • Work closely with business leaders, project managers, and other stakeholders to ensure alignment and support for process improvement initiatives. • Facilitate workshops and meetings to gather feedback and drive collaborative problem-solving. • Create and maintain detailed documentation of business processes, improvements, and results. • Prepare and present reports on process performance and improvement initiatives to stakeholders.

• Drawing on the expertise of AFREF staff, labor partners, allies, and other experts, develop principles for responding to financial and economic crises in ways that advance worker and community justice and create documents to lay them out. • Develop materials to make the case for these principles and to explain the sources of financial risk. • Build support for crises response principles within AFREF’s networks of partner organizations and allies and with policymakers. • Coordinate with key partners, driving work plans and sharing information for policy development and advocacy on crisis response. • Write opinion pieces, blog posts, explainers, white papers, and other documents that make connections across AFREF issues, including consumer finance, crypto, investor protection, systemic risk, and more, and embed them in the context of broader economic and racial justice policies. • Organize a virtual speaker series to highlight emerging issues in finance and financial regulation. • Staff the AFREF Expert Advisory Council. • Work with our communications and digital teams to communicate AFREF’s perspectives to the press and through social media. • Represent AFREF in meetings with allies and policymakers. • Perform additional special projects as needs and opportunities arise

• Надавати системну та доказову аналітику: від моніторингу динаміки конкурентного середовища до виявлення нових можливостей росту та перспективних ніш • Трансформувати дані у конкретні гіпотези, цінні інсайти та практичні рекомендації • Моніторинг нових точок росту в Search Ads та аналіз креативних конкурентів • Відслідковування динаміки росту конкурентів та пошук причин цього росту • Моніторинг інформаційного простору для пошуку точок росту, ініціатив для тестування, нових трендів • Дослідження нових ніш та субніш, які відповідають стратегії бізнесів Boosters • Пошук нових каналів та інструментів росту • Регулярна аналітична звітність

Role Description As a PRISM Technical Systems Analyst, you will play a key role in the implementation, support, and enhancement of PRISMCompliance.com. You will collaborate closely with project managers, engineers, analysts, and clients to define business needs, translate them into technical requirements, and support solution delivery from concept to post-launch. This role is ideal for early-to-mid-career professionals with strong technical aptitude, business analysis experience, and a passion for client success. Key Responsibilities - Technical & Functional Analysis - Work with clients to gather and validate business and system requirements - Analyze workflows, user stories, and system behaviors to identify solutions aligned with PRISM functionality - Document technical requirements, data mapping, and use cases - Support creation of custom reports, SQL queries, and data visualizations (e.g., Crystal Reports, Power BI) - Product Implementation & Configuration - Assist in the configuration and rollout of new PRISM environments - Collaborate with developers to support system integrations and data conversion - Conduct system testing, user acceptance testing (UAT), and defect tracking - Provide hands-on support during go-live and post-implementation phases - Client Support & Training - Deliver responsive Tier 2/3 technical support to clients and internal stakeholders - Lead client and partner training sessions (virtual and in-person) - Develop user guides, FAQs, and technical documentation to support ongoing education - Data Management & Reporting - Perform quality assurance on data imports and exports - Write and maintain queries and scripts for reporting and analytics - Identify and troubleshoot data issues and support performance optimization Qualifications - Bachelor's degree in information technology, Computer Science, Business, or related field - 8+ years' experience in systems analysis or similar technical role - 8+ years in IT product implementation, technical support, or configuration - Familiarity with business process engineering and Agile/Scrum methodology - Proficient with SQL, Excel, and Microsoft Office 365 suite - Working knowledge of reporting tools such as Crystal Reports, Power BI, or Tableau - Excellent communication, problem-solving, and technical writing skills Requirements - Experience supporting SaaS or cloud-based solutions - Understanding of supplier diversity, procurement, or compliance industries - Familiarity with tools such as SharePoint, Visio, Jira, or Azure DevOps Core Competencies - Client-Focused: Anticipates and responds to client needs with urgency and professionalism - Analytical Thinker: Comfortable interpreting data and turning insights into action - Technical Acumen: Able to understand and explain technical systems in clear, simple terms - Collaborative: Thrives in a team environment and proactively supports others - Adaptable: Can shift priorities quickly and remains calm under pressure Benefits - Health, dental, and vision insurance - 401(k) with employer match - Paid holidays and vacation - Professional development opportunities - Remote work flexibility Company Description Early Morning Software, Inc. (EMS) is a leading innovator in compliance technology, proudly serving the public and private sectors with our flagship platform, PRISMCompliance.com. We are known for delivering smart, configurable solutions that improve diversity, equity, and inclusion in procurement. Our team is passionate about solving complex challenges and driving client success at every stage of the software journey.