Steel Point Solutions logo
Steel Point Solutions

Mission Driven, Customer Focused, Innovative Services & Solutions GSA MAS, ISO9001, 20000, 27001, & CMMI SVC/DEV Lvl 3

Performance Analyst

AnalystAnalystOtherRemoteSeniorTeam 11-50Since 2013H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

135 days ago

Salary

$135K - $165K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Performance Analyst

Steel Point Solutions

• Conduct thorough analyses of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement. • Gather and document requirements from stakeholders to understand process needs and challenges. • Develop and design optimized business processes and workflows that align with organizational objectives. • Create process models and documentation to guide implementation and ensure clarity. • Identify and recommend technological or procedural solutions to improve business processes. • Collaborate with IT and other departments to develop and implement process improvement solutions. • Lead or support the implementation of process changes and improvements, ensuring minimal disruption to business operations. • Manage change initiatives, including communication, training, and support to facilitate adoption of new processes. • Establish metrics and key performance indicators (KPIs) to monitor the effectiveness of process improvements. • Analyze performance data to assess the impact of changes and identify further areas for enhancement. • Foster a culture of continuous improvement by identifying opportunities for ongoing process optimization. • Implement best practices and industry standards to ensure processes remain effective and efficient. • Work closely with business leaders, project managers, and other stakeholders to ensure alignment and support for process improvement initiatives. • Facilitate workshops and meetings to gather feedback and drive collaborative problem-solving. • Create and maintain detailed documentation of business processes, improvements, and results. • Prepare and present reports on process performance and improvement initiatives to stakeholders.

Job Requirements

  • Bachelor’s degree in Business Administration, Industrial Engineering, Management, or a related field.
  • 5+ years of experience in business process engineering or process improvement roles.
  • 5+ years of experience with process improvement methodologies such as Six Sigma, Lean, or Agile.
  • Proven experience in analyzing, designing, and optimizing business processes in a complex organizational environment.
  • Proficiency in process modeling and documentation tools (e.g., Visio, Lucidchart).
  • Knowledge of business process management (BPM) software and technologies.
  • Familiarity with data analysis and visualization tools (e.g., Excel, Power BI).

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