• Own the evolution and operationalization of our global user group program. • Manage a small team to support existing virtual and in-person user group events. • Lead the full implementation of Bevy to build a new, scalable program. • Oversee the ongoing operations of user groups on Bevy post go live. • Develop and own the strategic vision and roadmap for the global virtual and in-person user group program. • Work with Sales, CVMs, and Field Marketing to create strategy for customer growth focused “user groups”. • Secure executive alignment and cross-functional buy-in. • Create a clear framework for supporting, organizing, and managing user groups. • Lead the ground-up implementation of the Bevy platform and ensure seamless integration with CRM systems. • Develop and execute a plan for recruiting and onboarding user group chapter leaders globally. • Manage the entire event lifecycle of both virtual and in-person events. • Define and track key performance indicators (KPIs) and ROI measures to demonstrate the program's business impact.

• Define and lead HIM strategy by building scalable processes to fulfill records requests and authoring standard operating procedures (SOPs) to fulfill records requests, including accounting of disclosure management tracking. • Define, develop, and maintain standard medical record report outputs responsive to various record & audit request scenarios. • Process medical records of patients by assembling, analyzing, and checking for compliance with established policy on nomenclature and procedures; files charts and assists in the revision of files. • Define, manage, achieve and improve key performance indicators (KPIs) of the role/department including response and resolution times. • Work with Omada’s Information Governance Manager within the Compliance team to ensure compliance with internal Omada record retention policies and mandated HIM requirements. • Serve as the “Custodian of the Records” who certifies record keeping practices.

• Take overall ownership and accountability for Omada’s relationship with ~3-10 Strategic Alliance partners, setting a strategic vision and goals, and managing progress toward those • Lead external relationships with the Alliance partners, including by mapping key Omada and partner stakeholders to drive alignment and success and by conducting regular business reviews with the Alliances to assess progress and deepen partnership • Provide Alliances with an exceptional Omada experience, delivered efficiently and enabled by internal Omada teams • Collaborate with the Alliance Delivery Lead (your operational/technical counterpart) to bring new expansion opportunities to life; serve as a point of escalation to resolve operational issues • Develop and execute measurable activation plans to meet both organizations’ goals with the partnerships, including growth and expansion • Manage and help grow the sales pipeline through the partner channels, with responsibility for revenue growth • Partner with internal cross-functional Executives and teams (across Sales, Customer Success, Member Support, Marketing, Product, Clinical…) to deliver on both strategy and day-to-day operations • On behalf of your Alliances, collaborate with Omada teams to progress thinking and innovation on products and services

• Act as the primary strategic advisor to clients, aligning consulting solutions with business goals. • Lead the planning, execution, and delivery of consulting projects across multiple industries. • Develop and maintain strong client relationships, acting as a trusted partner throughout the engagement lifecycle. • Drive business development by identifying upsell and cross-sell opportunities within existing accounts. • Manage project scope, timelines, budgets, and resources to ensure successful delivery. • Facilitate executive-level communications and stakeholder reporting. • Oversee financial performance of engagements, including billing, and forecasting. • Collaborate with internal teams to ensure consistent delivery standards and client satisfaction. • Support strategic transformation initiatives for clients. • Contribute to the development of consulting methodologies, templates, and best practices.