CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.
Business Development Associate
Location
Colombia
Posted
115 days ago
Salary
0
Seniority
Mid Level
Job Description
Business Development Associate
CSG
• Identify and help to develop strategic relationships with partners or potential customers • Conduct market research for existing and prospective clients • Drive pipeline growth by following up and nurturing marketing campaigns and leads • Coordinate appointments, meetings, and calls between customers and Client Business Executives and Sales Directors • Assist in the development of a strong pipeline of new business opportunities through direct or indirect customer contact and prospecting • Leverage phone and email for prospecting with key metrics around setting qualified first sales interactions and next step calls leading to proposals or pipeline • Independently and collaboratively solve deal-level challenges to increase overall revenue and sales bookings • Leverage insight and consultative selling techniques to teach customers about their industry and offer unique perspectives on their business that drive further discussions with CSG • Collaborate with Sales Directors, Marketing, Product, and Services to ensure consistent messaging to customers, and help them gather the voice of the customer information to continue to evolve our product and solution offerings • Create meeting and stakeholder briefing packets for the Client Business Executives and Sales Directors to be used as preparation for customer meetings • Assist with drafting sales prospecting plans, sales pitches, presentations, reference material, and other documents as required • Facilitate a feedback loop with Marketing team to ensure customer and industry insights can be leveraged in campaigns
Job Requirements
- Bachelor’s Degree in business/technical or related field
- 3 years of experience in a sales, business development, account management, or customer service role
- Experience with Salesforce preferred, but not required
- Strategic Thinking: Systematically solves problems and hypothesizes possible customer pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex deal challenges
- Tailors communication to the customer’s needs with authority; effectively delivers presentations and has strong verbal and written communication skills
- A self—starter attitude and ability to thrive in a fast-paced environment with changing priorities and deadlines
- Proven analytical ability to organize, interpret, and make recommendations regarding response direction
- Ability to read, write, speak, and understand the English language in a business environment.
Benefits
- Work from Home, in-office, or hybrid
- Employee Belonging Groups
- Healthcare: Dental, Medical
- Paid Vacation, Volunteer, and Holiday Time Off
- And so much more!
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