• Drive technical engagements with CEOs, CTOs, engineering directors, and software engineers • Serve as a key member of the Mission Success team, owning technical aspects of direct customer engagements • Participate in go-to-market efforts including customer calls, technical presentations, upsell opportunities, product demos, architecture design sessions, and technical workshops • Develop in-depth technical knowledge of Second Front products and represent 2F internally and externally as a trusted SME • Track customer feedback and engage with product teams to align roadmaps with demand signals • Support business development efforts by developing/reviewing marketing content (blogs, posts, technical documentation)

• You work on pioneering national and international projects for exciting companies – from hidden champions to global players • You advise on client projects regarding system architecture and optimal integration into the existing system landscape • You act as a sparring partner for p78 SAP SuccessFactors consultants and work closely with them • You develop technical concepts to implement customer-specific extension and integration scenarios, including collaboration with the p78 product development team • You hold internal module responsibility for SAP SuccessFactors Platform / Foundation

• Partner with Sales team members to lead discovery, understand customer needs and demonstrate how DoseSpot brings value through seamless integrations. • Conduct product demonstrations and walkthroughs for prospective clients, highlighting DoseSpot’s capabilities and integration options. • Assist in creating customized solutions scoping documentation to streamline integration and onboarding. • Collaborate with account managers to serve as a technical resource and ensure customers are receiving the full value that DoseSpot has to offer as part of their integration. • Maintain an up-to-date understanding of DoseSpot’s APIs, integrations, and compliance requirements (e.g., Surescripts, EPCS, PDMP). • Collaborate with Product and Engineering teams to stay current on platform enhancements and contribute feedback that improves demo environments, sales tools, and internal documentation.

• Own and drive the end-to-end technical implementation of IT projects for new and existing clients. • Ensure accurate and seamless data transfers and migrations. • Proactively communicate status across teams. • Troubleshoot any post-install matters. • Act as the central point of coordination throughout the implementation lifecycle by setting expectations, managing timelines, and resolving issues. • Ensure a smooth client experience.