• Serve as a day-to-day client contact on specific media workstreams, and mobilizing interwoven teams towards progress, action, and results that surpass client expectations, maintaining productive relationships. • Own media projects from inception through completion, managing execution of multiple workstreams and projects, utilizing technical and influence skills to problem-solve and keep projects timely and on-budget. • Build strong relationships of trust with clients to ensure agency growth and client retention • Lead client calls and in-person meetings, providing client with guidance and confidently addressing client questions about approach/recommendations during external calls • Work hand-in-hand with the Integrated media planning lead to closely collaborate on client strategy and management. • Anticipate client needs across projects/workstreams and proactively manage relationships. • Oversee program timelines and delegate project deliverables to team in partnership with project management; bring potential issues and solutions to leadership • Ensure ability to execute on client event logistics flow; strong ability to work with media project managers to ensure detailed and rigorous timeline, process, and budget management • Work with internal brand and scientific strategy staff to lead translation of high scientific concepts into compelling, media activations • Partner with the lead integrated media planner on the development and strategic review of media plans and other deliverables that are thoughtful, clear and concise and align to business objectives (e.g., brand plans, media ecosystem and persona research, strategic imperatives, results reports). • Review materials to ensure all possibilities have been considered and client preferences are incorporated • Ensure team alignment through dialogue, summarizing information, ideas; ensure progress against next steps. • Review research findings and key takeaways to ensure communications recommendations align with account goals. • Provide proactive counsel on research findings, gain consensus on creative ideas, and develop initiatives. • Own account financials, tracking budgets to ensure appropriate spend month-to-month, provide updates to clients and team leads, as needed • Support development of new business proposals, applying relevant research and insights; support organic growth. • Help junior staff team members prioritize and manage time effectively. • Contribute to overall client financial management; establish and meet internal client revenue targets.

• Serve as a day-to-day client contact on specific media workstreams, mobilizing interwoven teams towards progress, action, and results that surpass client expectations, maintaining productive relationships. • Own media projects from inception through completion, managing execution of multiple workstreams and projects, utilizing technical and influence skills to problem-solve and keep projects timely and on-budget. • Build strong relationships of trust with clients to ensure agency growth and client retention. • Lead client calls and in-person meetings, providing client with guidance and confidently addressing client questions about approach/recommendations during external calls. • Work hand-in-hand with the Integrated media planning lead to closely collaborate on client strategy and management. • Anticipate client needs across projects/workstreams and proactively manage relationships. • Oversee program timelines and delegate project deliverables to team in partnership with project management; bring potential issues and solutions to leadership. • Ensure ability to execute on client event logistics flow; strong ability to work with media project managers to ensure detailed and rigorous timeline, process, and budget management. • Work with internal brand and scientific strategy staff to lead translation of high scientific concepts into compelling, media activations. • Partner with the lead integrated media planner on the development and strategic review of media plans and other deliverables that are thoughtful, clear and concise and align to business objectives (e.g., brand plans, media ecosystem and persona research, strategic imperatives, results reports). • Review materials to ensure all possibilities have been considered and client preferences are incorporated. • Ensure team alignment through dialogue, summarizing information, ideas; ensure progress against next steps. • Review research findings and key takeaways to ensure communications recommendations align with account goals. • Provide proactive counsel on research findings, gain consensus on creative ideas, and develop initiatives. • Own account financials, tracking budgets to ensure appropriate spend month-to-month, provide updates to clients and team leads, as needed. • Support development of new business proposals, applying relevant research and insights; support organic growth. • Help junior staff team members prioritize and manage time effectively. • Contribute to overall client financial management; establish and meet internal client revenue targets.

• Actively seek out new sales opportunities through cold calling, networking, social media, and in-person meetings to build a robust pipeline of potential clients interested in Kiddom’s educational solutions. • Conduct in-depth conversations with potential clients to understand their educational challenges, requirements, and objectives, allowing you to tailor presentations and recommendations effectively. • Demonstrate Kiddom's innovative products and services through both virtual and in-person meetings, providing detailed insights into features, benefits, and how they address specific educational needs. • Skillfully negotiate and close deals, ensuring client satisfaction and a seamless transition from prospect to valued customer. • Serve as a trusted consultant to educators and administrators, sharing insights on educational trends and how Kiddom’s solutions can enhance learning outcomes. • Effectively manage and grow a sales territory focused on California, focus on district adoption for core materials in math, science, and ELA.

• Acquire SMB/MM Business-sized accounts within assigned territory to meet and exceed monthly new logo sales quota. • Promote and sell KnowBe4’s range of products to existing customers to meet and exceed SMB/MM Business monthly cross sale and expansion sales quota. • Build and maintain a pipeline of SMB/MM business opportunities by various prospecting methods, following lead cadence best practices and conducting demos of our suite of products. • Follow up on new and existing customer SDR, marketing and channel leads to generate revenue opportunities and pipeline. • Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall. • Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo and upselling existing customer accounts. • Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR. • Maintain accurate and thorough records of daily sales statistics via Salesforce. • Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels. • Collaborate with the assigned Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite. • Support in the renewal process where there is an opportunity to grow the account.