• Own the design and implementation of test automation solutions, frameworks, and overall test strategy. • Define and lead test plans, test execution, and automation initiatives for products. • Support the Test Manager by providing technical leadership and guidance to the testing team. • Design and deliver testing methodologies using a broad range of testing approaches and best practices. • Monitor and improve the effectiveness of testing processes through continuous analysis across the SDLC/STLC. • Identify and recommend tools and technologies aligned with existing development ecosystems and team skill sets. • Design, develop, and maintain test automation frameworks, libraries, and reusable components. • Own test infrastructure, environments, and tooling, collaborating with DevOps and Support teams (CI/CD, environments, budgets). • Provide technical documentation, training, and knowledge sharing to QA and other business teams. • Define and standardize testing architecture, methodologies, processes, and tools across engagements. • Support and optimize automation scripts and recommend improvements in tools, techniques, and methodologies. • Collaborate with product teams to define long-term test automation strategies, roadmaps, tools, and frameworks. • Evaluate and select appropriate automation tools for different products and applications. • Work closely with QA teams to resolve technical issues and improve overall product quality. • Develop automation strategies for regression testing based on complexity, reusability, and technical analysis. • Adapt effectively to change, ambiguity, and evolving project demands.

• Responsible for engaging stakeholders, customers, providing technical and functional expertise • Develops, maintains, and communicates processes and standard practices related to design and implementation • Ensures solutions meet business needs and architecturally significant requirements • Works with the business to define technology roadmaps • Helps ensure outside partners are educated on approved technical solutions • Translate business domain understanding to technical capabilities for architects and development teams • Collaborates with business relationship managers and stakeholders to understand requirements • Supports research on Make vs Buy options • Document high-level design of solutions • Define effort and skills required for implementation • Conduct application scans and risk reviews • Examine current systems architecture and recommend effective solutions • Guide on leveraging technology to solve business problems

• Decompose the project into technical tasks, define implementation plans, and assign tasks to development teams. • Provide technical leadership for solution delivery and coordinate internal teams and external contractors. • Ensure compliance with approved architectural solutions, technical standards, and design principles. • Make key technical and architectural decisions. • Lead and manage teams responsible for integrations and related system components. • Organize and control deployments across multiple environments (DEV / TEST / UAT / PROD). • Manage data migration from the existing core banking system to the new platform. • Prepare and support pilot rollout, load and performance testing, acceptance testing, and production go-live and commissioning. • Ensure system support during the post-production phase and drive further system evolution. • Drive integration of new components into the overall system landscape. • Take full responsibility for the final result, stable system operation, maintenance, and development.

• Serve as the primary technical authority for CPQ and Quote-to-Cash initiatives, representing Zaelab in client-facing architectural discussions, solution reviews, and technical decision-making. • Act as a subject matter expert in Quote-to-Cash processes, including product modeling, pricing strategies, discounting, approvals, contracts, and downstream order fulfillment. Lead architecture and functional design of custom product configurators, including technologies such as Logik.ai (ServiceNow). Translate complex revenue models into scalable CPQ architectures aligned with platform best practices. • Design scalable and secure architectures that integrate with commerce platforms, ERP systems, CDPs, middleware, and adjacent enterprise systems. Collaborate with clients and internal teams to create prototypes and proofs of concept to validate requirements and solution approaches. • Conduct business and technical discovery, assessing current-state revenue systems and defining future-state CPQ roadmaps. Lead business process mapping sessions and produce functional and architectural documentation. Perform gap analysis and identify opportunities to optimize business processes through CPQ and commerce capabilities. • Maintain a hands-on approach to solution delivery, contributing to configuration, development, and technical problem-solving alongside the team. Partner closely with developers to ensure designs are implemented accurately and efficiently. Troubleshoot complex functional and technical issues, identifying root causes and driving resolution. • Troubleshoot complex technical issues, ensuring consistent delivery momentum and high-quality outcomes. • Mentor consultants, developers, and analysts on CPQ architecture patterns, platform capabilities, and delivery best practices. Coach teams on balancing functional requirements with technical feasibility and long-term maintainability. Set quality standards for CPQ design, documentation, and delivery execution. • Partner with Solution Engineering and Sales teams to scope engagements, propose architecture approaches, and communicate solution value to B2B clients.Build trusted relationships with client sponsors and stakeholders, guiding strategic decision-making. Clearly articulate CPQ solution value to technical and non-technical audiences. • Contribute to Zaelab accelerators, templates, and repeatable CPQ implementation patterns. Stay current with CPQ, commerce, and platform trends, sharing insights internally and externally. Participate in internal enablement, client workshops, and industry/community forums.