This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Technical QA Analyst II is a critical contributor to delivering high-quality products within the Capital Rx JUDI platform, aligning with business goals and exceeding user expectations. This role combines a detail-oriented approach to quality assurance with a collaborative mindset to drive operational efficiency, support clinical programs, and deliver innovative solutions that benefit all Capital Rx members and clients. - Identify, investigate, and triage technical issues within the JUDI tech stack. - Conduct thorough root cause analysis utilizing logs, database queries, and system monitoring data. - Monitor and analyze system logs to validate application functionality and identify performance bottlenecks. - Utilize SQL to query and analyze data within the JUDI database. - Collaborate with the engineering team on the support and monitoring of AWS services. - Collaborate with Product Managers and engineers to understand business requirements. - Conduct thorough QA tasks, including ticket review, refinement, testing, and bug identification. - Partner with the scrum team to manage backlogs and support roadmap development. - Assist with UAT testing, stakeholder communication, and documentation. - Ensure adherence to company policies, including timely reporting of noncompliance. Qualifications - Bachelor's degree strongly preferred in Computer Science, Information Technology, or a related field. - 3+ years of experience in a QA Analyst, Software Engineer, Business Analyst, or related role. - Proficiency in Python. - Strong SQL experience; familiarity with SQLAlchemy is preferred. - Experience with logging and monitoring tools such as CloudWatch, Datadog, or New Relic. - Familiarity with Agile methodologies and workflows. - Experience with GitHub or similar source control repositories. - Excellent communication and collaboration skills. - Strong analytical and problem-solving skills with attention to detail and QA principles. Requirements - Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation. - Knowledge of API testing methodologies. - Experience with CI/CD pipelines. - Understanding of data warehousing concepts. - Experience in the PBM space. Benefits - Salary Range: $85,000 - $100,000 USD. Company Description Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: - Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers. - Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans. - Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP). Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type.

• Develop and execute test plans, test cases, and test scenarios for functional, regression, integration, and user acceptance testing. • Validate end-to-end workflows including publication ingestion, metadata management, curation, reporting, and integrations. • Perform manual testing across UI, API, and backend components. • Design, develop, and maintain automated test scripts for UI and API testing. • Participate in requirements and design reviews to ensure testability and quality considerations. • Identify, document, and track defects, and work closely with development teams for resolution. • Validate data accuracy, integrity, and reporting outputs. • Support testing across multiple environments and deployment phases. • Ensure non-functional requirements such as usability, accessibility, performance, and security are addressed as needed.

• Identify, investigate, and triage technical issues within the JUDI tech stack. • Monitor and analyze system logs to validate application functionality, identify performance bottlenecks, and detect anomalies. • Utilize SQL to query and analyze data within the JUDI database. • Collaborate with the engineering team on the support and monitoring of AWS services utilized within the JUDI platform. • Collaborate with Product Managers and engineers to understand business requirements and translate them into actionable test requirements and test plans. • Conduct thorough QA tasks, including ticket review, refinement, testing, and bug identification. • Partner with the scrum team to manage backlogs, refine tickets, and support roadmap development. • Assist with UAT testing, stakeholder communication, and documentation to align team efforts with business goals. • Ensure adherence to company policies, including timely reporting of noncompliance. • Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.

Join the Ritz-Carlton Yacht Collection:  Where Every Voyage is a Symphony of Luxury Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe. The Essence of Excellence: The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor. The Employee Promise At The Ritz-Carlton, our Ladies & Gentlemen are the most important resource in our service commitment to each other and our guests. By applying the principles of trust, honesty, respect, integrity, and commitment, we empower and nurture talent to the benefit of each individual and the company. The Ritz-Carlton fosters a culture where all are valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened. Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality. Job Summary The Shore Excursions Quality Assurance Specialist plays a key role in delivering exceptional guest experiences by ensuring the smooth execution of tour programs across all ports. Responsibilities include coordinating tour logistics, supporting onboard teams, and serving as a liaison between shoreside and shipboard operations. The role also involves training and auditing tour operators to ensure compliance with service standards, conducting site inspections, maintaining operational systems, and compiling reports on participation and performance. By driving consistency and quality, this position contributes directly to the success of the Shore Excursions program. Essential Functions Assist in the seamless execution of Shore Excursions operations by implementing established workflows and Standard Operating Procedures, ensuring efficiency and consistency in all processes. Diligently verify and confirm all details of the upcoming tour portfolio, ensuring that every aspect is meticulously organized and ready for port arrival to guarantee a smooth guest experience. Provide essential ground support for the Shore Excursions Onboard team during operations, proactively identifying and addressing potential issues to enhance operational success and guest satisfaction. Ensure the effective execution of the site inspection and scouting plan to rigorously evaluate the quality of our tour offerings, contributing to the continuous improvement of guest experiences. Actively monitor and confirm that tour operators fulfill their obligations regarding vehicles, goods, and services, ensuring that all operational standards are met to deliver exceptional tours. Train and support tour operators to ensure adherence to service standards and operational procedures, fostering a commitment to guest satisfaction. Support the maintenance and functionality of IT software that facilitates the Shore Excursions business, aiding in pre-cruise shoreside sales and onboard operations to streamline processes. Assist in compiling detailed reports and analyses of revenue, costs, and participation for tours and programs, providing valuable insights and feedback to the Manager and the Product Development team to drive informed decisions. Gather and provide constructive feedback post-tour execution to both the Product Development and Marketing teams, ensuring that the content presented aligns with guest expectations and enhances overall satisfaction. Assist the Manager in maintaining organized processes for reconciling Shore Excursions tour inventory and costs, contributing to accurate financial management and reporting. Provide additional administrative support as required by the Shore Excursions team, contributing to a well-organized and efficient work environment. Competency Education: Bachelor’s Degree or higher in Business, Geography, Hospitality Management, or equivalent Skills & Experience: Minimum of 2–3 years of relevant experience in shore excursions, travel, and hospitality Strong communication and customer service skills Superior organization & multi-tasking Ability to maintain positive, pleasant behavior while engaging with tour operators & colleagues Excellent written & verbal communication skills Ability to solve problematic situations in a quick, efficient manner Ability to travel globally, 25 percent of the time, as needed Ability to supervise, mentor, critique, and coach managers and vendors Must be tech-savvy, with the ability to learn new systems quickly Proficient in Microsoft Office, with advanced knowledge of Excel Work Environment The position is full-time, hybrid, and frequently requires working additional time outside of normal business hours. The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.