• Provide accurate and impartial ASL interpretation between ASL users and spoken English speakers. • Interpret in real time for calls, customer interactions, or other business-related communications. • Maintain strict confidentiality in accordance with organizational policies and the Code of Professional Conduct. • Adapt interpreting style to meet the communication needs of Deaf and Hard of Hearing individuals. • Communicate professionally with internal teams to ensure effective scheduling and coordination. • Comply with all applicable accessibility, privacy, and professional standards.

• The Mandarin Interpreter facilitates communication between Mandarin and English speakers for medical clinical industries • This role involves handling on-demand calls • Quickly processing information • Recognizing cultural nuances to overcome language barriers • Facilitates and delivers clear and precise interpretations for calls to facilitate clear communication for both parties • Handling high volumes of calls professionally in a dynamic call center setting • Utilizing your linguistic expertise to Medical Clinic Services or Industry • Promoting cultural awareness and sensitivity in all interactions • Upholding strict standards of professionalism and confidentiality • Adhering to scheduling commitments and actively participating in training

• Operate as freelance interpreters in a 1099 Independent Contractor role. • Make a positive contribution to society in support of language access for everyone. • Set your availability and accept appointments based on your schedule. • Manage appointments available Monday - Friday, 8 am - 5 pm. • Note that appointments are not guaranteed and offered based on need.

• Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner. • Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. • Speak clearly in both languages using proper pronunciation, enunciation and polite expressions. • Maintain a professional demeanor throughout the interpreting sessions at all times. • Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls. • Maintain punctuality and availability during work hours. • Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission. • Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. • Demonstrate commitment to cultural sensitivity and working in a diverse environment.