• Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner. • Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. • Speak clearly in both languages using proper pronunciation, enunciation and polite expressions. • Maintain a professional demeanor throughout the interpreting sessions at all times. • Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls. • Maintain punctuality and availability during work hours. • Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission. • Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. • Demonstrate commitment to cultural sensitivity and working in a diverse environment.

• Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner. • Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. • Speak clearly in both languages using proper pronunciation, enunciation and polite expressions. • Maintain a professional demeanor throughout the interpreting sessions at all times. • Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset. • Maintain punctuality and availability during work hours. • Follow client instructions, in compliance with protocol to ensure client expectations are met.

• Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. • Participate in online, video and audio training sessions. • Deliver interpretation services via video and expediently type data on a dedicated device, such as a laptop, desktop computer, mobile phone, or tablet, in order to perform the essential functions of the job. • Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. • Speak clearly in both languages using proper pronunciation, enunciation and polite expressions. • Maintain a professional demeanor throughout the video and audio interpreting sessions at all times. • Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls. • Maintain punctuality and availability during scheduled work hours. • Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission. • Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. • Demonstrate commitment to cultural sensitivity and working in a diverse environment. • Some calls may be highly emotional and/or stressful in nature, and the interpreter must have the ability to provide the required, company standards of service within this dynamic environment.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description - Accurately interprets messages between non-English speaking patients and healthcare providers or support personnel on-site. - Adheres to the National Standards of Practice for Interpreters in Health Care and to the National Code of Ethics for Interpreters in Health Care. - Must always maintain patient confidentiality. Qualifications - 3 years minimum of interpreting experience preferable OPI/VRI. - National or State Interpreter Certification such as CHI, CMI, NIC, CI/CT, VQAS (if available in your language). - A knowledgeable command of Medical, Educational, and social services terminology in source and target language. - 40 hours or more interpreter training. - Must have good interpersonal skills, customer service, time management and basic computer skills. - Demonstrate fluency in English and the target language and be able to provide fluency test results. - A working computer with specific requirements, working headset, and dedicated, high-speed internet connection. - A confidential, clean, and quiet call environment.