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Reach, Grow, and Engage Global Audiences with Multilingual Content
Language Operations Lead – Japanese
Location
Japan
Posted
125 days ago
Salary
0
Seniority
Senior
Job Description
Language Operations Lead – Japanese
Welocalize
• The Squad Lead is responsible for delivering language services and solutions to Welocalize accounts. • Manages or directs a team (I.e., squad) that works together for delivering language services. • Engages with account teams to understand client requirements, engages internal and external resources in the fulfilment of those requirements, crafts and delivers client solutions. • Responsible for performance management (supervision, coaching, career development, and people activities such as time off and expense approval) of direct reports. • Monitors financial and operational metrics (KPIs). Implement and execute improvements resulting in optimised customer solutions, operational leverage, improved cost per word sold, resource productivity and capacity utilization.
Job Requirements
- Proven vendor management or linguistic experience in a fast-paced, client-centric environment, ideally in the translation or localization industry.
- Proven ability to lead diverse teams, both local and remote.
- Knowledge of the language services industry and a keen interest in its technology, process, competitive landscape, and emerging trends.
- Curiosity and creativity to question existing processes and approaches and innovate new ones.
- Proven experience in development of processes and ideas.
- Experience in translation and/or operational management.
- Partner relationship management.
- Must be available to travel for work related commitments.
Benefits
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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