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Pre-sales Engineer
Location
South Africa
Posted
124 days ago
Salary
R1,036.8K - R1,196.3K / year
Seniority
Senior
Job Description
Pre-sales Engineer
FusionTek
• Engage in initial discussions as well as discovery sessions with clients to gain insight into their business challenges, technical needs, and expected outcomes. • Assess and document the client’s current infrastructure, applications, and operational workflows to pinpoint gaps and opportunities for improvement. • Create tailored, scalable, and cost-efficient managed services solutions that address client requirements. • Develop and present engaging solution proposals that effectively communicate value, the technical strategy, and associated benefits. • Collaborate closely with sales, project management, and support teams to ensure that proposed solutions are viable and align with organizational capabilities. • Investigate and stay updated on emerging technologies, consulting with internal stakeholders to enhance company offerings and services. • Educate internal teams on new solutions, sales strategies, deployment methods, and how these can be integrated into existing service offerings.
Job Requirements
- Education**
- High School Diploma required
- Bachelor’s Degree in IT related field preferred
- Technical Skills**
- 5+ years technical support experience in an MSP Environment
- Strong knowledge of desktop and server operating systems
- Deep knowledge of networking concepts and design (IP addressing, DNS, DHCP, VPN, VLANs, firewalls)
- Extensive experience designing cloud solutions (O365, Azure, Azure AD, Intune)
- Familiarity with ITIL frameworks and service management best practices
- Experience with Remote Monitoring & Management (RMM) tools. (Datto RMM a Plus)
- Experience with Autotask PSA a Plus
- Microsoft 365 Certified: Administrator Expert (MS-102) is a Plus
- Microsoft Certified: Azure Solutions Architect Expert (AZ-305) is a Plus
- Other Skills & Abilities**
- Able to work independently and as part of a team
- Exceptional written and oral communication skills required
- Self-motivated; great communicator, client advocate
Benefits
- 💰 **Competitive salary**: R1,036,750 – R1,196,250 ZAR
- 🎯 **Quarterly bonus eligibility** to reward performance
- 🏥 **Comprehensive benefits package**
- 🎉 **Paid time off and leave policies in line with South African standards**
- 📚 **Educational reimbursement** for certification tests and access to company-supplied training resources
- 🤝 **Team culture**: Fun events and opportunities to connect with colleagues
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