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Inspectorio

Supply Chain Efficiency. Sustainability. Performance.

Implementation Project Manager

Project ManagerProject ManagerFull TimeRemoteSeniorTeam 201-500Since 2015H1B No SponsorCompany SiteLinkedIn

Location

China

Posted

104 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglishChinese

Job Description

Implementation Project Manager

Inspectorio

• Own delivery of customer implementations from pre-kickoff handoff through go-live • Define and manage implementation plans, milestones, dependencies, and success criteria • Ensure consistent execution across accounts, aligned with Inspectorio’s implementation methodology • Lead kickoff sessions, recurring project status meetings, and executive updates • Track progress against plan; proactively identify and mitigate risks, issues, and scope changes • Drive decisions, unblock teams, and escalate effectively when needed • Partner with Solution Consultants on technical configuration, integrations, data migration, testing, and validation • Coordinate with Product for discovery related to new capabilities • Work with Customer Success Managers to ensure a smooth transition from implementation to adoption • Act as the primary execution lead for customer-side stakeholders during implementation • Set clear expectations on scope, timeline, responsibilities, and dependencies • Drive customer accountability for inputs, decisions, and readiness activities • Support CS in planning and managing UAT preparation and execution • Ensure Solution Consultants and Product provide required technical support during UAT as needed • Track readiness milestones and dependencies to ensure all go-live criteria are met before launch • Contribute to improving implementation playbooks, templates, and best practices • Provide feedback to CS, SC, Product, and Value Transformation COE on recurring gaps, risks, and opportunities • Help scale implementation delivery as volume and complexity grow.

Job Requirements

  • 5+ years of experience in implementation project management, program management, or complex SaaS delivery
  • Proven track record managing multi-workstream, cross-functional projects
  • Strong customer-facing presence with experience engaging leadership-level stakeholders
  • Excellent organizational, communication, and risk management skills
  • Comfortable operating in ambiguity and evolving program complexity
  • Experience in B2B SaaS, enterprise software, or other operationally complex environments, with direct industry exposure to supply chain or retail technology
  • Familiarity with integrations, data migration, and UAT processes
  • Experience working alongside CS, Product, and Solution Consulting team s
  • Fluent in English and preferably Mandarin.

Benefits

  • Unlimited Annual Leave : We prioritize your well-being and trust you to manage your time.
  • Flexible Working: Whether from home, a coffee shop, or our global hubs, work where you're most comfortable.
  • Project Ownership : You get to lead the initiatives you're passionate about, professionally or socially.
  • Grow with us: We're invested in your personal and professional development.
  • Global, diverse, and innovative team: Be part of a welcoming community from 30+ countries, where unique perspectives drive innovation.
  • Feel at home: Work closely with colleagues who value your voice, share our E.A.C.H. values, and help you be the best version of yourself.
  • Celebrate together: Enjoy remote and hub company and team events that strengthen our bonds and build a fun culture.

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