• Support OCHIN’s mission by implementing, maintaining, and troubleshooting interfaces between systems • Provide interface project support • Troubleshoot, diagnose and resolve complex technical issues • Collaborate across departments to support project implementations • Drive documentation and knowledge sharing by creating and optimizing technical documentation • Develop, document, and deploy solution functionality by building, testing, and maintaining features

• Provide oversight and administrative support for acquisition activities and ensure compliance. • Coordinate with program managers, contracting officials, and stakeholders to align with acquisition objectives. • Develop and maintain status reports for case management, risk, and corrective actions. • Support decision-making by documenting requirements and capturing lessons learned. • Perform risk management through identification, reporting, and reviews. • Apply IT project management practices to support lifecycle management of technology initiatives. • Create and maintain project schedules and communication plans. • Capture and distribute action items during meetings, workshops, and briefings.

• Responsible for management of access to information systems including centralized provisioning, de-provisioning, and re-certification of accounts • Performs operational work to implement, monitor and maintain information security for the organization • Gives feedback for the continuous improvement and refinement of security access management services • Establishes new user security according to system and departmental standards • Provides front line support and issue resolution as it pertains to Identity and Access Management • Utilizes vendor support resources to satisfy user needs • Independently researches problems using available documentation and vendor-supplied support resources • Assists end users with security access provisioning process as needed • Adds, modifies, and terms user specific/departmental security as necessary according to departmental standards • Delivers IAM Services within defined timeframes • Further develops an understanding of relevant regulations and internal procedures • Participates in onboarding new applications and upgrades as it pertains to security administration • Adheres to department procedures and standards related to provisioning, de-provisioning, recertification, and auditing access to information systems • Contributes to the continuous improvement and refinement of security access management services • Participates in authoring and maintaining effective procedures, technical and training documentation, and articles to share knowledge • Follows procedures and documentation ensuring IAM services are carried out effectively • Collaborates with other Access Management Analysts to promote a productive environment • Communicates clearly, assertively and with tact without causing negative reactions • Interacts effectively at all levels of the organization • Understands regulations and standards such as HIPAA, SOC, NIST and acts with a high degree of integrity and confidentiality • Participates in the access analyst on-call rotation

• Collaborate closely with Product, Engineering, DevOps, and QA teams within an Agile/Scrum environment • Drive requirement discovery, shape epics and user stories • Coordinate certification and integration flows with APM providers • Support the team with functional analysis throughout the delivery cycle • Utilise modern tools such as Jira, Confluence, and AI-assisted requirement development to streamline documentation and improve requirement accuracy and completeness • Maintain comprehensive product and process documentation in Confluence • Support backlog refinement, story mapping, sprint planning, and delivery readiness activities • Perform functional analysis of payment flows, including authorisation, capture, refund, reconciliation, and settlement