• Own outcomes: Start with complex business problems, collaborate closely with product and operations stakeholders to decompose the problem, define requirements, design technology solutions, and build high quality software that delivers results. • System design: Work backwards from extremely complex business problems to design the correct abstractions and components in the simplest, most logical and maintainable way possible. • Maintain and operate systems at scale: Ensure reliability, performance, and operational excellence of systems in production. • Technical leadership: Set the technical direction for projects and teams. And set and maintain the bar for code quality, testing, and operational excellence. • Cross-team collaboration and mentorship: Mentor engineers and collaborate with stakeholders across the organization. • Influence roadmap and strategy: Shape R37’s roadmap and long-term technology strategy.

• Provide technical leadership and project management for consulting and engineering services • Lead project teams, develop scopes of work and cost estimates • Mentor junior staff and serve as a trusted technical advisor to clients • Support critical infrastructure projects involving water and wastewater treatment plants, pump stations, wells, and associated facilities through the entire project lifecycle

• Designing and implementing high‑quality Pega applications that power critical business processes, ensuring solutions are scalable, maintainable, and aligned with enterprise architecture standards. • Translate complex business requirements into robust Pega workflows, leveraging deep platform knowledge to create efficient case designs, integrations, and user experiences. • Serve as a hands-on technical expert who can troubleshoot intricate issues, optimize system performance, and guide teams through the nuances of Pega architecture and best practices. • Collaborate closely with product owners, architects, and cross-functional engineering teams to shape technical direction, clarify requirements, and deliver solutions that meet both immediate needs and long-term strategic goals. • Support integration efforts by working across APIs, data sources, and external systems, ensuring seamless communication and secure, well-structured interactions within the broader ecosystem. • Act as a mentor and resource for junior engineers, sharing insights on Pega development, debugging techniques, and engineering fundamentals to strengthen the team’s overall capability.

• Design and prototype innovative solutions to enhance query processing performance of our database. • Implement new functionalities in C++ and develop automated tests using Python to ensure stability and reliable performance. • Collaborate across other engineering teams to investigate software issues and brainstorm possible solutions.