Job Closed

This listing is no longer active.

Rush Street Interactive logo
Rush Street Interactive

BetRivers | PlaySugarHouse | RushBet

Customer Experience Project Manager

Project ManagerProject ManagerFull TimeRemoteMid LevelTeam 501-1,000Since 2012H1B No SponsorCompany SiteLinkedIn

Location

Europe

Posted

122 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Customer Experience Project Manager

Rush Street Interactive

• Manage projects from initiation through completion, ensuring alignment with business goals and player needs. • Review all incoming Jira tickets via the project management platform, and work with stakeholders to ensure tickets are clear and have all the applicable information for the team to get started. • Setting up meetings for the team for brief kick offs, alignment, continuing initiatives, and documenting meeting notes for distribution post-meeting via Confluence. • Follow up on stakeholder requests and idle projects and try to alleviate blockers. • Encourage stakeholder engagement on [slack conversations]. • Collaborate with Designers, Developers, Product Managers, and stakeholders to define project scope, deliverables, timelines, and resource needs. • Create and maintain project plans, schedules, and documentation. • Oversee day-to-day project activities, follow up and track progress, and proactively address and flag risks and issues. • Proactively communicate project statuses to stakeholders and escalate issues when needed. • Produce and manage CX team process documentations for stakeholders and CX team to reference within Confluence, such as: SLAs, workflow diagrams, etc. • Review and manage Jira brief submissions, gather outstanding information and update Jira tickets alongside the project’s life cycle.

Job Requirements

  • Bachelor’s degree (B.A. or B.S.) or graduate degree preferred.
  • 2+ years of experience in a design management, project management, and/or product management role.
  • Experience in Atlassian (Jira and Confluence)
  • Strong written and verbal communication skills
  • Knowledge of Figma
  • Knowledge of Slack
  • Preference to have real money gaming experience
  • Understanding of Compliance and Legal risks within the online real money gaming industry
  • Knowledge in Microsoft Office (Outlook, Excel, Word)
  • Experience setting up Zoom calls via Outlook
  • Familiarity and curiosity with AI platforms (i.e. ChatGPT, Midjourney, etc.)
  • Fluency in English
  • Comfortable working in ambiguity, open mindedness, flexibility in shifting timelines and project priority
  • Strong organizational skills
  • Comfortable working in Central Time (CT) zone.
  • Able to travel occasionally both domestically and internationally.

Benefits

  • Comprehensive compensation
  • Work-life balance initiatives
  • Autonomy – we embrace personal freedom and responsibility
  • Creativity – we are open to new ideas of how we can be better
  • Growth – we want you to develop personally as well as professionally
  • Top-notch professionals who are passionate about what they do
  • People-oriented environment and supportive atmosphere

Related Categories

Related Job Pages

More Project Manager Jobs

Welty Shared Services LLC logo

Senior Substation and Transmission Estimator

Welty Shared Services LLC

Welty Energy, an affiliate of Welty Enterprises, is a professional services company specializing in program and project management, transmission line engineering, substation engineering and construction oversight on transmission, substation and distribution projects ranging in voltages from 4kV to 765kV. Headquartered in Akron, OH, and working nationally, Welty Energy currently manages approximately $500 million in construction projects for electric utilities in the Midwest and Northeast regions of the U.S.

Project Manager122 days ago

Role Description Welty Energy is looking for a Senior Substation and Transmission (S&T) Estimator to join our Energy team! As a Senior S&T Estimator, you will create utility project estimates, act as an extension of our client and provide best-in-class service. As the Senior, you will be involved with consulting on select projects as well as providing assistance to the Welty Project Management Team and mentoring junior Estimators. This position can be remote in the mainland United States, operating in ET hours. As a Senior S&T Estimator, you may: - Produce Conceptual New Transmission and Distribution Line Routes on a Google Earth KMZ file with pole placements. - Create preliminary project schedules considering lead times, crews, construction durations, siting etc. - Write Scope of Work for conceptual/pre-funding approval projects. - Work with internal substation layout teams for preliminary substation designs. - Create and review substation and transmission/distribution line estimates using Sage and Navigator software. - Work will involve 25kV-765kV Utility Power Equipment for Line and Substation. - Review/Aide supplemental support estimates such as, but not limited to, access roads, forestry, SCADA/IT network, fiber, testing and commissioning, and related. - Coordinate with other scoping and estimating team members, planning and protection engineering, sponsors, regional contacts and personnel from the supplemental support estimate staff. - Attend regional meetings with planning, protection and other stakeholders to review the status of all open estimates. - Review/approve/reject estimate requests in OPPM. - Build accurate project schedule timelines for substation, transmission line and support estimates. Qualifications - High school or GED required. - Bachelor’s degree in engineering or similar technical degree is advantageous. - 8+ years of experience in transmission line design, substation design, or utility estimating, specifically focused on Substation and Transmission work. - Microsoft Office Suite proficiency, specifically within Excel. Requirements - Ability to effectively manage a high-volume workload while communicating efficiently and effectively with internal and external clients. - Solid understanding of engineering design/drawing packages. Benefits - Straight time overtime pay for billable hours over 40 in a workweek. - 3% travel requirement (2-3 times per year). - Schedule flexibility and an appreciation for work/life balance. - Opportunity to continue in future leadership opportunities amongst the team. - All team members have a Coach, Buddy, and Mentor to support success within the positions. - Ample training resources from Welty Energy and applicable clients.

United States
Job Closed

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Construction Manager at NewGround, you’ll be a key contributor to our mission, helping shape projects, teams, and experiences that truly make a difference. - Work alongside the Senior Project Manager to develop the project schedule in critical path steps and budget time required to meet deadlines. - Inspect and review projects construction in progress to enforce compliance with plans, specifications, building and safety codes. - Manage and maintain all project related documentation including: - OAC meetings - Safety reports - Cost reports - Pay applications - Allowances - Procurement logs - Scheduling - Submittals - RFIs - Quality control documents - Communicate verbally and in writing all project information pertaining to project budgets and schedule progress. - Hold and document client and contractor meetings and communicate schedule or cost impacts. - Work directly with design and construction teams and the “Build” Team through the entire project construction process. Qualifications - Strong ability to read and understand plans and specifications. - Comprehensive knowledge of commercial construction means, methods and best practices. - Ability to schedule projects in “Critical Path” progression. - Interpret and clarify plans and contract terms to subcontractors professionally. - Assist in negotiating, drafting and award of subcontract agreements, purchase orders, and change orders. - Assist in generating and negotiating client generated change orders. - Assist Program Director in developing project budgets, estimates and revenue forecasts for projects. - Generate and manage all projects cost tracking reports. - Evaluate plans, specifications and related construction documents for “Constructability.” - Work with contractors and superintendents to develop responses to mitigate weather or environmental delays. - Excellent written and verbal communication skills. - Good leadership skills. - Proficient computer skills including Excel, Word and Microsoft Project. - Proficiency in ProCore, Acumatica, Microsoft Project preferred. Requirements - Manage all on-site construction costs and documentation related activities, subcontractors and vendors. - Prepare purchase order and subcontract drafts for SPM approval. - Purchase and schedule all long lead items. - Obtain all project related permits and licenses from Authorities Having Jurisdiction (AHJs). - Ensure SWPP and environmental requirements are met. - Review and approve subcontractor and vendor pay requisitions and submit to SPM for final approval. - Implement on-site quality control and adherence to plans and specifications. - Document project progress and update schedule for review. - Complete and submit all field required reports and logs as required. - Take all required project progress photos. - Must be able to successfully manage budgets and schedules of project. - Third party vendor coordination. - Material testing and inspection coordination. - Design team coordination RFIs, ASIs and submittals. - Perform all other related work, as assigned or apparent. Expectations - Travel and relocation to project locations during construction is required. - Communicate on a professional level. - Maintain positive can-do attitude. - Must multi-task as required. - Exceed Client expectations. - Report project status to Client and Senior Project Manager. - Ensure project completion on time and in budget. - Self-Motivated and works well independently. Education and/or Experience Prerequisites - Bachelor’s degree in construction related field is preferred; commensurate construction related experience will be considered. - 5+ years of commercial construction experience in projects $10M+ is preferred. Benefits - Competitive pay and comprehensive benefits. - Generous Paid Time Off (PTO) and paid holidays. - Retirement savings plan. - Sabbatical program. - Hybrid work schedule. - Employee referral bonuses.

United States
$110K - $125K / year
Job Closed
OtherRemoteTeam 1,001-5,000H1B No Sponsor

• The CDE Commercialization Project Manager will initiate, plan, organize, lead and control cross-functional product and technology projects that are complex and/or medium to large in scope and impact. • Build relationships with Velera’s largest business unit leaders, acting as a point of contact between Client Delivery Experience, Product, Sales and IT. • Responsible for communication, development, commercialization and operationalization of Velera Products and Solutions being delivered to clients. • Perform as a CDE liaison with the product development/lifecycle. • Lead and manage the project lifecycle to efficiently deliver multiple project initiatives. • Partner with product and technology leaders to prioritize initiatives, negotiate financial and resource commitments, confirm availability and build delivery schedules. • Work with CDE, Product and IT to architect, design, prototype and develop solutions that enable quality implementation and improve speed of “on-boarding” solutions. • Assemble project team members; assign individual responsibilities; facilitate meetings and presentations. • Define scope and objectives for complex product releases, with a focus on implementations and operations. • Prioritize requirements for the business. • Establish onboarding requirements and timelines in accordance with Solution Sales goals and market messaging. • Manage the implementation of internal initiatives, major and minor system or product enhancements, client solutions and applicable decommissions. • Deliver effective, accurate, and consistent communication to project teams, management, external clients and vendors. • Understand interdependencies and lead times to develop a comprehensive schedule or priority task plan. • Oversee completion of project tasks, manage conflicts, clarify gaps and escalate risks/issues as needed for improvements. • Provide technology guidance and clarify process gaps. • Work directly with key internal stakeholders and executives to negotiate, escalate, and resolve issues with priority. • Identify changes that impact scope, cost or schedule and initiate the appropriate change control and/or change management process. • Ensure proper documentation is established, maintained and stored for policies, processes and procedures to streamline and optimize client delivery of products and services. • Provide timely reporting of project hours, status, performance, risks and escalations.

United States
$75.8K - $96.7K / year
Job Closed
HelloBetter logo

Clinical Project Coordinator

HelloBetter

Leading provider of prescription digital therapeutics (PDTx) for mental health with the strongest evidence base globally

Project Manager122 days ago
Full TimeRemoteTeam 51-200Since 2015H1B No Sponsor

• Project coordination & management • Operational coordination of clinical quality assurance and evaluation projects • Planning and monitoring of project timelines and milestones • Continuous process optimization and further development of projects • Interface between the Clinical Lead, product/engineering teams, and operational implementation • Onboarding and support of external experts • Organization and delivery of onboarding training sessions • Professional support and supervision of (external) experts during the project lifecycle • Recruitment of new external experts as needed • Systematic quality assurance of ratings and training conversations • Monitoring data quality and identifying opportunities for improvement • Support in the analysis and interpretation of results • Preparation of reports and documentation for stakeholders • Contributing to the development of clinical evaluation standards for AI-based mental health tools

Germany
€56K - €66K / year
Job Closed