• Lead the Network Operations and Architecture PMO • Determine appropriate project management practices, tools and documentation • Oversee planning, implementation, and tracking of Operation Center projects • Identify best practices, common processes, tools and documentation to realize efficiencies • Manage a combination of both technical and operations projects • Work with Engineers, Network Monitoring Specialists, Operations leaders • Make a significant and immediate impact leading complex, multi-disciplinary operational projects • Manage project schedules, identify and mitigate risks, and communicate clearly with cross functional partners • Develop and manage project budget, schedule, and operating procedures • Mentor staff on business acumen, professional growth, and corporate strategies • Gather and report consolidated project status and financial information

• Manage and be accountable for a series of projects to client’s project management standards • Ensure regular status communication updates to ICT management • Maintain good working relationships with Business and ICT colleagues and external parties • Facilitate the setting up of meetings; undertake meeting minutes creation and distribution • Support the programme manager (Stream Leader) in all project dimensions when required • Follow the guidance provided by PMO, Head of Team and the Stream Leader • Strengthen project governance implementation through chairing meetings when needed • Ensure that all relevant project management documentation is in place in the project management system • Ensure that the Gantt chart is always updated • Manage the implementation of information systems to meet identified business needs • Facilitate the production and approval of project deliverables • Track and monitor project implementation in accordance with the scope, budget and person days specified in the project implementation documentation • Participate in identification and handling of dependencies, issues and risks affecting the project • Provide mitigation strategies and ensure that, when required, they are implemented or escalated • Monitor of the budget and resources available to the project • Interact and communicating with client’s relevant internal stakeholders for the purpose of project implementation and monitoring • Supervise the delivery of products and services by external suppliers

• Predict potential problems within projects • Assist in tracking company goals and timelines • Produce or improve documentation • Facilitate communication with ML departments and senior roles • Manage unique company projects by creating implementation strategies, setting goals, scheduling, delegating tasks, and monitoring progress • Provide guidance and troubleshoot issues as they arise

• Support Project Management Office in execution of projects • Report project outcomes and/or risks to the appropriate management channels, escalating issues as necessary • Provide schedule and budget updates as required by client and WRG • Ability to work remotely and travel to customer and project sites as required • Ability to independently communicate with clients and partners in a professional, technically competent manner • Track deadlines, action items, and project deliverables across multiple initiatives. • Maintain shared documents and drive organization through consistent digital file management.