• Submit and manage Medicare and Medicaid claims • Resolve denials and payment discrepancies • Process accurate payroll for caregivers and staff • Ensure compliance with CMS, Medicaid, and labor regulations • Maintain billing and payroll records and reports

• Oversee and manage the entire payroll function, ensuring compliance with federal, state, and local regulations. • Participate in and improve processes for our semi-monthly payrolls, off-cycle payrolls, and special payrolls. • Be the primary payroll resource for employees, and other stakeholders within Ncontracts. • Prepare payroll related journal entries and reconciliations. • Prepare and maintain payroll records and reports, ensuring data accuracy and compliance with internal and external audits. • Assist with month-end close tasks and complete special projects as assigned. • Assist with year-end reporting and preparation of annual tax forms. • Assist with year-end audit requests related to payroll.

• Serve as the main HR and payroll point of contact for client accounts. • Process payroll for hourly and salaried employees, including variable pay or adjustments. • Manage employee lifecycle activities: onboarding, offboarding, changes in compensation, and status changes. • Maintain employee records and ensure HR compliance across local/state regulations. • Support benefits administration (open enrollment, new hires, terminations, status updates). • Create and update HR documentation including SOPs, checklists, and templates. • Respond to employee HR/payroll inquiries and provide issue resolution. • Track time and attendance to ensure payroll accuracy. • Coordinate with finance, management, and external vendors as needed.

• Run multiple biweekly, semimonthly, and monthly global payroll cycles across multiple countries and worker types (exempt and nonexempt employees + contractors) • Partner with payroll systems and providers to ensure correct setup and execution • Collect, validate, and process payroll inputs, including: - new hires and terminations - salary changes - bonuses and commissions - timecards - unpaid leave, sick leave, PTO adjustments - reimbursements and one-time payments • Maintain accurate payroll records and audit trails for Finance and compliance • Ensure payroll changes are properly reflected in HRIS and payroll systems • Coordinate with Finance on payroll funding, approvals, and reporting • Support payroll reconciliations • Help ensure compliance with local payroll regulations, tax filings, and statutory requirements (in partnership with providers) • Respond to employee payroll questions (pay slips, deductions, timing, etc.) in a professional and timely way • Identify process improvements and implement scalable payroll workflows • Oversee state-level payroll compliance, including managing correspondence, registrations, and verification requirements across all current and future operating jurisdictions. • Administer retirement plan funding for the U.S. and U.K., ensuring timely, accurate uploads and ongoing compliance with local regulations.