• Own the shipping rhythm of your squad, ensuring frequent, meaningful customer-facing releases while balancing speed and engineering quality. • Drive tight collaboration between Product and Engineering, translating customer problems into well-sliced deliverables and reducing time to value. • Raise the bar on performance by setting clear expectations, coaching engineers, proactively addressing underperformance, and ensuring the right team is in place. • Embed a culture of urgency and customer impact, framing discussions around releases, outcomes and time to ship rather than task completion. • Leverage AI and modern tooling to increase velocity, improve decision-making and continuously strengthen the team’s engineering craft.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are hiring a Senior Engineering Manager to lead the Payments platform team, responsible for the systems that charge customers, collect funds, and handle refunds. This team owns the end-to-end payment lifecycle: authorization, charge, refund, reconciliation, and financial integrity across multiple payment rails and processors. You will lead a team of backend engineers responsible for building a highly reliable, compliant, and cost-efficient payments platform that supports rapid product expansion while safeguarding customer funds. This role requires hands-on leadership; you will drive architecture, execution, operational excellence, and team growth while partnering closely with Product, Risk, Finance, Compliance, and external financial partners. What You’ll Do - Technical Leadership - Define and execute the long-term architecture of Flex’s multi-rail payments platform (Card, ACH, RTP, OCT, FedNow, etc). - Ensure financial correctness across ledgering, settlement, reconciliation, and refunds. - Drive reliability and resilience for mission-critical money movement systems. - Guide design reviews and make high-impact technical decisions. - Execution & Delivery - Lead cross-team initiatives spanning product, risk, and finance workflows. - Own delivery of large, ambiguous projects from concept to production. - Improve system scalability, observability, and incident response practices. - Reduce payment processing costs through routing strategy and platform optimization. - People Leadership - Manage, mentor, and grow a team of backend engineers. - Establish strong ownership culture and operational excellence. - Hire and develop senior engineers and future technical leaders. - Elevate engineering quality, testing discipline, and design rigor. - Operational Ownership - Ensure high availability and financial accuracy SLAs. - Lead incident response for payment-related issues. - Build guardrails to prevent financial and compliance risk. - Partner with Risk & Compliance teams on regulated workflows. Qualifications - 8+ years of backend engineering experience and 3+ years managing engineers. - Experience building or operating payments, fintech, banking systems. - Strong understanding of distributed systems reliability and data integrity. - Experience owning production services with strict uptime and correctness requirements. - Track record delivering large cross-functional initiatives. Preferred - Experience with payment rails (ACH, card networks, RTP, wires, payouts). - Experience integrating payment processors (Stripe, Checkout, Adyen, bank APIs, etc.). - Experience in regulated environments (KYC, NACHA, chargebacks, reconciliation). - Familiarity with financial ledger or accounting correctness principles. - Background scaling high-growth consumer or fintech platforms. Benefits - Competitive medical, dental, and vision available from Day 1. - Company equity. - 401(k) plan with company match (our company match kicks off at the beginning of 2026). - Unlimited paid time off + 13 company paid holidays. - Parental leave. - Flex Cares Program. - Free Flex subscription.

• Lead and mentor a team of engineers, fostering a collaborative, high-performance environment • Recruit and onboard technical talent aligned with company culture and team goals • Ensure system stability, data integrity, and scalability for financial transactions • Manage multiple development initiatives, including planning, prioritization, resource allocation, and execution using agile methodologies • Implement and enforce software development best practices, including coding standards, code reviews, automated testing, and CI/CD • Maintain strict security standards and regulatory compliance, such as PCI DSS and LGPD • Collaborate with product managers, architects, and stakeholders to align technical solutions with business requirements • Communicate plans, progress, risks, and technical decisions clearly and consistently to stakeholders • Lead production support and incident response, ensuring rapid resolution and minimal customer impact • Establish and maintain robust observability practices, including metrics, distributed tracing, and log aggregation to meet SLOs and SLAs.

• Leading and coaching a team of software engineers building and evolving Canva’s core data and storage platforms. • Designing, implementing, and continuously improving database and storage infrastructure with scalability, reliability, security, compliance, and cost efficiency in mind. • Analysing fleet-wide performance and efficiency across Canva’s storage systems, using data-driven insights to uplift reliability and reduce operational overhead. • Driving the evolution of Canva’s persistent storage towards a storage-as-a-service model, shaping architecture, tooling, and developer experience. • Partnering closely with product, platform, and infrastructure teams to translate complex needs into robust, sustainable engineering solutions. • Balancing long-term strategy with pragmatic delivery to ensure high-impact outcomes for Canva at scale.