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ERGOMED

Global Provider of Expert, High-Quality Services to the Biopharmaceutical Industry. Your Full-Service Solutions Partner.

Associate Case Processing Manager – Line Management

ManagerManagerFull TimeRemoteMid LevelTeam 1,001-5,000Since 1997H1B No SponsorCompany SiteLinkedIn

Location

Romania

Posted

113 days ago

Salary

0

Seniority

Mid Level

Bachelor DegreeEnglish

Job Description

Associate Case Processing Manager – Line Management

ERGOMED

• Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader • Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process • Assures and exerts of activities leading to effective cooperation with clients in the area of ICSR Management • Providing support to other activities undertaken by the project team on behalf of the client and the company • Line Manages assigned ICSR staff • Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency) • Proposes process changes to ICSR Operational Lead • Manages ICSR deviations with ICSR Operational Lead support • Reviews trackers and timesheet data and ensures accuracy • Is involved in ICSR processing and 2nd QC of cases • Operates as the assigned team SME and supports other SMEs

Job Requirements

  • Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance
  • Extensive experience in pharmacovigilance within which demonstrated work experience in line manager role.
  • Excellent communication (written and verbal) skills
  • Organization skills, including attention to details and multitasking
  • Delegation skills
  • Planning and time management
  • Technical skills
  • Team working

Benefits

  • Training and career development opportunities internally
  • Strong emphasis on personal and professional growth
  • Friendly, supportive working environment
  • Opportunity to work with colleagues based all over the world, with English as the company language

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