• Lead customers through the full implementation lifecycle — discovery, configuration, integration, testing, training, launch, and early adoption. • Translate customer goals into platform configuration and project deliverables. • Guide customers through best practices for engagement, communication, and long-term programme success. • Build trusted relationships and provide ongoing project leadership post-launch. • Lead multiple customer implementation projects simultaneously, ensuring on-time and high-quality delivery. • Develop and maintain detailed project plans, timelines, and status reports using agile methods. • Own customer onboarding and platform configuration based on business requirements. • Deliver training sessions for administrators and key customer stakeholders. • Establish strong customer relationships and maintain clear, proactive communication throughout the project lifecycle. • Oversee technical components such as integrations, custom features, data migrations, and special projects. • Work with product, engineering, and the programme office to coordinate technical workstreams. • Support and coordinate User Acceptance Testing (UAT) and ensure issues are resolved prior to launch. • Identify, track, and escalate software bugs or configuration issues in staging and production environments. • Partner with Sales and Customer Success to ensure alignment between customer objectives and product capabilities. • Provide support to internal teams by explaining product features, configuration options, and customer-specific setups. • Maintain up-to-date knowledge of the platform and related systems (e.g., integrations, APIs, analytics).

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Building People, LLC, has an opening for a Full-Time Project Planner / Estimator to support the Federal Government in the Northwest Arctic Region. This position supports construction planning, tenant improvement, cost estimating, and change order evaluation for projects in federally owned and leased facilities. - Develop initial budget estimates, Rough Order of Magnitude (ROM), and Independent Government Estimates (IGE) for projects ranging from minor repairs to complex renovations and new construction (multi-million-dollar efforts). - Prepare IGEs from construction documents, preliminary work statements, and requirements programs; perform technical analysis of contractor pricing proposals and justify variances to support negotiations. - Separate cost estimates into Shell and Tenant Improvement (TI) components in accordance with federal pricing policies and ensure costs are not commingled. - Verify quantitative accuracy of estimates using appropriate engineering and cost estimating methodologies, including electronic take-offs and site investigations. - Review and prepare change order cost estimates; evaluate modification proposals and coordinate with architects, engineers, contractors, and client agencies to assess scope changes and cost impacts. - Provide technical support during negotiations, including participation in discussions related to claims, disputes, and sole-source procurements as required. - Assist Project Managers in developing Agency Special Requirements (ASRs) and Statements of Work (SOW); review design intent drawings, construction drawings, and solicitations to identify discrepancies and conduct Quality Assurance reviews. - Review contractor, lessor, and subcontractor bids to determine price reasonableness and compliance with lease and contract requirements. - Attend construction meetings and site inspections as needed to review progress, evaluate change proposals, verify completed work, and support cost-related decisions. - Participate in space acceptance inspections, assist with punch list identification, and review completed work for compliance with lease, RLP, SOW, drawings, and approved change orders. - Provide briefings and presentations to regional staff and leadership as required. - Apply knowledge of building systems including mechanical, electrical, plumbing, structural, fire/life safety, accessibility, vertical transportation, security, telecommunications, architectural finishes, and hazardous materials remediation. Qualifications - Minimum one year of experience in Tenant Improvement and office/warehouse construction as a Project Manager, Construction Manager, or Planner/Estimator. - Minimum one year of experience estimating construction projects valued over $250,000. - Ability to interpret Tenant Improvement and construction drawings and accurately measure space. - Working knowledge of commercial building systems, including mechanical, electrical, architectural, security, telecommunications, finishes, ceilings, lighting, and partitions. - Hands-on experience with the general contractor in competitive bidding process, including bid review and cost evaluation. Preferred Experience & Skills - Experience supporting federal facility construction or renovation projects. - Experience supporting multi-million-dollar construction efforts. - Ability to define mechanical, electrical, and plumbing scopes of work for remodeling existing spaces. - Experience supporting technical negotiations and price discussions. - Experience participating in construction meetings and site inspections. - Advanced knowledge of cost modeling and escalation forecasting. Required Education - Minimum of a High School Diploma and 3 to 5 years of relevant experience. References required. Preferred Education - Associate or bachelor's degree in construction management, Engineering, Architecture, or a related field. - Industry certifications related to cost estimating or project management preferred.

• Lead and coordinate mechanical and electrical building services activities across multiple projects • Manage the delivery of M&E packages from design through construction, commissioning, and handover • Maintain strong program control and monitor project progress against key milestones • Coordinate multidisciplinary teams including architects, structural engineers, contractors, and specialist consultants • Carry out site inspections and oversee installation quality, safety, and compliance standards • Review technical drawings, specifications, and construction documentation • Liaise directly with clients, contractors, and key stakeholders throughout project delivery • Identify and resolve technical, coordination, and program-related issues • Support procurement activities, contractor management, and commercial reporting where required • Contribute leadership, technical expertise, and mentoring support within the wider project team

This role involves supervising the business services function in the Underutilized Business Compliance (UBC) division within the Finance Department of the City of Durham. Provides general management oversight of financial, contract administration, performance, personnel, or program administration functions. Develops, updates, evaluates, and implements programs, projects, plans, policies, and procedures. Recruits, hires, supervises, and evaluates staff; develops and coordinates training. Assists with and/or leads strategic planning and/or performance measurement processes. Ensures compliance with contracts, bids, request for proposals, and applicable regulations, policies, and procedures. Supervises and coordinates the UBC division’s business operations including information technology, public affairs, marketing, outreach, finance, and budgeting. Evaluates and approves changes and updates made to division technology systems. Coordinates the preparation of and/or prepares, reviews, maintains, and submits legal, financial, technical, and other complex reports, plans, bid documents, contracts, applications, claims, memorandums, and other documents. Collaborates with City management and departments, vendors, and/or external agencies. Manages the EBOP and SLBE Programs to increase the utilization of minority, women, and small local businesses. Monitors and reviews City bids, request for proposals, and contracts to ensure compliance with EBOP and SLBE Ordinances. Develops and maintains EBOP, SLBE, and UBC policies and procedures. Ensures quarterly informational training sessions are held with agencies and staff on EBOP and SLBE programs requirements. Performs other related work and duties as required and/or assigned.