• Develop and execute detailed manual test plans and test cases for the Speechify Web app, ensuring strong functional coverage across core user flows and edge cases. • Perform hands-on manual testing across browsers and devices to validate new features, bug fixes, and releases. • Collaborate closely with engineers and product teams to identify, reproduce, isolate, and document defects, providing clear steps, expected vs. actual results, and supporting evidence. • Maintain clear and organized QA documentation, including test cases, regression suites, test reports, and release validation summaries. • Partner with Product, Engineering, and Customer Support to ensure issues are triaged correctly and prioritized based on user impact. • Participate in Agile workflows including daily standups, sprint planning, grooming, and retrospectives, ensuring QA is embedded throughout the development lifecycle. • Execute regression testing and release validation to ensure product quality and stability prior to launch. • Continuously identify ways to improve manual QA processes, test coverage, and communication between teams.

• Review and approve Change Control Request and ensure their timely closure by coordinating with owners. • Act as site representative for Trainings and Document Control systems and manage related activities. • Maintain client test methods, specification databases, and coordinate Quality Agreement approvals internally, externally, and with Legal. • Coordinate and support internal, client, and regulatory audits, and prepare responses to audit findings. • Act as backup for QA functions, including release of Certificates of Analysis, vendor evaluations, and other QA management responsibilities. • Follows Training SOP for training and training records. • Review and approve CCRs and coordinate for their timely closure by periodic follow up with associated CR owners. • Responsible for keeping track of upcoming periodic reviews of documents and ensure their timely completion. • Set up all the documents in DMS and coordinate for their approvals. • Be site representative for Trainings and Document control systems and manage all the activities for these programs.

Role Description We are seeking a detail-oriented Quality Assurance Coordinator to join a growing team. This is a foundational role where you will be responsible for auditing the "voice" of the company, ensuring every piece of communication, from a complex psychiatric report to a GP referral response, meets the organisation's elite standards. - Audit Excellence: Review written communication from the Business, Clinicians, Psychiatrists, and GPs. - Standard Setting: Ensure all correspondence adheres to clinical governance standards and the company’s specific "high-standard" tone of voice. - Feedback Loop: Provide constructive feedback to clinical and operational teams to drive continuous improvement in communication. - Groundwork & Growth: Assist the QA Lead in developing standardized templates and "Best Practice" guides as the department expands. - Risk Mitigation: Identify any potential red flags in communication that could lead to clinical risk or reputational damage. Qualifications - Meticulous Eye for Detail: You are the person who spots a typo or a tone shift in a 10-page report instantly. - Healthcare Experience: Previous experience in a QA, Medical Secretarial, or Clinical Admin role is highly advantageous. - Professional Judgment: You understand the nuance required when communicating with GPs and NHS governing bodies. - Adaptability: You enjoy the "startup" energy and are excited by the prospect of building a team around you as the organisation grows. Company Description Our client is a premier, psychiatry-led digital health provider during a period of rapid strategic expansion. As they scale their ADHD services under new ICB contracts, maintaining the highest standards of professional communication is paramount.

• Analyze business requirements, technical specifications, and system architecture to define comprehensive test strategies • Design detailed test plans, test cases, and traceability matrices ensuring complete functional coverage • Perform functional, regression, integration, system, and end-to-end testing for Angular web applications • Conduct RESTful API testing including request/response validation, schema validation, and error handling scenarios • Develop, enhance, and maintain scalable automation frameworks for UI and API testing • Collaborate closely with developers, product owners, and DevOps teams to improve product quality