• Participate in the monitoring, maintenance, and evolution of the system infrastructure supporting the TuoTempo web application. • Design, create, and support system distribution; test and monitor application code. • Support our internal development teams in the effective use of our organizational systems. • Propose and implement new solutions based on innovative technologies. • Planning and assignment of team activities. • Providing technical support to resolve complex issues. • Mentoring and professional development of team members. • Management of performance evaluations.

• Support the CDN delivery and day-to-day live-streaming operations for Netflix • Participate in the preparation, validation, and execution of live streaming focused initiatives in collaboration with related production and engineering teams • Impact multiple areas of the live event lifecycle, from the planning phase through testing and event launch days • Lead innovation initiatives, implementing new features, and driving enhancements in the streaming services delivery • Drive continual improvement in resilience, observability, monitoring, instrumentation, and automation to maintain highly scalable and reliable CDN services with excellent quality of experience (QoE) • Implement, automate, execute, and analyze the results from a broad range of streaming CDN delivery focused functional, performance, resilience, and fault injection testing • Coordinate, collaborate, and partner across multiple stakeholders for the smooth execution of live-streaming events • Aggregate, analyze, and correlate large amounts of server and application performance data • Use the innovative Netflix Big Data platform as a toolset for service delivery optimization and system reliability improvements • Participate in an on-call rotation and work flexible hours based on live events schedule, including weekends and holidays

• Work on the automation and standardization of environments using Ansible, Git, and CI/CD pipelines. • Support and evolve workloads running on Kubernetes/OpenShift clusters. • Participate in the full deployment and release cycle, always prioritizing stability, risk mitigation, and continuous improvement. • Collaborate daily with international teams (in English). • Monitor, analyze, and respond to incidents in production environments. • Contribute to the maturity of the DevOps team in Brazil by sharing knowledge and best practices. • Occasionally participate in weekend deployment windows (rotational/on-call schedule).

• Deliver exceptional deployment support and elevate the customer experience. • Lead onsite hardware and software testing to ensure optimal cobot performance. • Troubleshoot, document, and resolve issues to enhance system reliability, and user experience. • Perform parts replacements and robot retrofits to maintain high operational standards. • Build and maintain strong customer relationships grounded in trust, reliability and mutual success. • Prepare sites for deployment through readiness assessments, checklists, and testing. • Create clear operational and technical documentation to build a foundation for excellence. • Partner with Program Manager to drive consistent communication and project progress.