• The Credit Policy professional will be responsible for managing the credit portfolio and offering products such as credit cards, personal loans and payroll-deductible loans. • Propose and develop solutions that maximize portfolio performance through the use of new data and quantitative methods. • Prepare analyses to support the implementation of new policies for the products managed by the area. • Work in a dynamic, multidisciplinary environment. • Work with an understanding and manipulation of key credit risk metrics.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job description: Under the direction of the Senior Manager of the RI Retro Ops Team, the Risk Adjustment Outreach Manager is responsible for leading initiatives that support the organization’s risk adjustment program and ensure timely and accurate data capture. A Brief Overview In this role, you will manage large-scale projects, analyze performance data, and collaborate with key stakeholders. You will build vendor relationships and engage providers to drive successful chart retrieval efforts and achieve organizational goals. What you will do - Project Leadership: Manage assigned territory within the risk adjustment program from planning through completion, including leading cross-functional meetings, setting timelines, and tracking progress. - Chart Retrieval Oversight: Ensure timely and accurate chart retrieval by managing processes, resolving barriers, and maintaining compliance. - Provider Engagement: Conduct outreach to providers to address retrieval challenges and negotiate fees when necessary. - Data Retrieval & Entry: Extract data from vendor portals and update designated spreadsheets, ensuring accuracy and timeliness. - Vendor Management: Build and maintain vendor relationships, monitor performance and risks. - Data Analysis & Reporting: Analyze data to identify trends and develop actionable insights for program optimization. Present findings to senior leadership and external stakeholders. - Performance Monitoring: Track and report on key metrics to ensure retrieval targets and internal benchmarks are consistently achieved. - Cross-Functional Collaboration: Partner with Market/Network teams and Provider Relations to align initiatives with organizational objectives. For this role you will need Minimum Requirements - 5–7 years of professional experience, preferably in healthcare operations, risk adjustment, or related fields. - Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, data analysis, reporting). - Strong analytical, problem-solving, and project management skills. - Ability to work independently and manage priorities with minimal supervision. - Excellent verbal and written communication skills. - Proven ability to build relationships and collaborate across teams. - Experience managing complex territories and cross-functional projects. Preferred Qualifications - Experience in risk adjustment, vendor management, and program management. - Familiarity with systems and tools used for chart retrieval and retrospective operations. - Negotiation skills and experience resolving provider participation barriers. Education - Bachelor’s degree or an equivalent combination of education and experience will be considered. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,300.00 - $132,600.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/11/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We anticipate the application window for this opening will close on - 3 Apr 2026 At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world. About the Role In this role, you will be at the intersection of clinical science, real world evidence, and market access, helping to demonstrate the value of MiniMed’s diabetes portfolio to payers, policymakers, and healthcare stakeholders worldwide. You will collaborate cross functionally with clinical development, market access, and global HEPR teams to design and communicate robust evidence strategies that inform reimbursement, coverage, and strategic decision making. This is an opportunity for a scientifically curious, analytically strong professional to influence how life changing diabetes technologies are evaluated, adopted, and sustained across diverse healthcare systems. Responsibilities may include the following and other duties may be assigned. - Providing input on clinical trial design and Real-World Evidence (RWE) generation and communication. - Works closely with Market Access team to support the development of evidence that will improve the understanding of diabetes treatment and the value of MiniMed’s diabetes device profile. The data generated should inform strategic internal decisions as well. - Develops HTA submission documents to meet requirements for optimal reimbursement, coverage, and utilization. Collaborates closely with regional Health Economics, Policy and Reimbursement (HEPR) teams to identify region specific evidence needs and synergies. - Supports the design and implementation of observational and economic research studies or economic models including cost-effectiveness, cost-utility and budget impact models. These materials should provide value, perspective and evidence for clinical and/or pre-clinical product portfolio decisions, marketing, regulatory agency submissions (HTA), and product reimbursement strategies. - Conduct both systematic and targeted literature searches that will be foundational to the development of value dossiers suitable for HTA submissions. - Compares and evaluates the value of MiniMed’s products and therapies versus other products in the market basket with respect to the clinical, economic, and outcomes data from clinical trials and Real-World Evidence (RWE) studies including, epidemiology studies, registries, observational studies, payer pilots, cost-effectiveness modeling, surveys, and meta-analyses. - Collaborates with the Clinical Development team to ensure that an integrated evidence plan including RWE is available to support country approval and reimbursement. - Maintains a comprehensive knowledge of the evidence needed to inform government agencies to secure reimbursement. - Prepares observational and economic research study results for dissemination via abstracts, presentations, and/or peer-reviewed publications. Must Have: Minimum Requirements To be considered for this role, please ensure the minimum requirements are evident on your resume. Bachelor's degree and 7+ years of relevant experience in the healthcare industry Or Master’s degree and 5+ years of relevant experience in the healthcare industry Nice To Have - Degree in PharmD, Master’s degree, or PhD in epidemiology, health economics, biostatistics, public health - Experience in systematic and targeted literature searches for value dossiers suitable for HTA submissions - Experience securing reimbursement for devices and/or pharmaceuticals - Ability to collaborate closely with MiniMed HEPR experts globally - Proven relationship-building and maintenance with stakeholders including physicians, payers - Ability to communicate complex analytical techniques in a way that is understandable by non quantitative audiences - Experience working with administrative claims data - Proficiency programming using statistical software (e.g. SAS, R, etc.) - Strong quantitative skills, preferably with training in econometrics or statistics Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation MiniMed offers a competitive salary and flexible benefits package At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life. Salary ranges for U.S (excl. PR) locations (USD):$136,800.00 - $205,200.00The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). This position is eligible for a short-term incentive called the Short Term Incentive (STI). At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico. For further details about our comprehensive benefits, we encourage you to visit the link below. MiniMed Benefits Overview About MiniMed MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes. Learn more about our business, and our mission here. It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

• Detect, triage, and respond to fraud attacks (e.g., card testing, account takeover, refund/chargeback abuse, synthetic identity) using internal and external tools • Own incident response for risk events: contain, investigate, document, and drive remediation; participate in on-call/escalation coverage as needed • Perform high-judgment investigations and make consistent allow/deny/hold decisions for transactions, accounts, and partner activity • Build decision frameworks and escalation paths that balance fraud loss, customer experience, and regulatory/compliance constraints • Own dispute operations end-to-end, including monitoring and responding to dispute inquiries/alerts, customer communications, evidence gathering, representment submission, and deadline management • Maintain clean case notes and audit trails; ensure timely, accurate responses that maximize win rate while minimizing customer friction • Analyze dispute reason codes and inquiry drivers; implement prevention tactics to reduce repeat disputes and friendly fraud • Define and track core risk metrics (fraud loss, net loss, chargeback rate, approval rate, manual review rate, false positives, backlog health) • Build reporting and propose/implement controls: velocity rules, blocklists/allowlists, step-up verification, 3DS/issuer strategy and policy updates • Work closely with Product/Engineering/Data to translate patterns into tooling and product changes • Manage external relationships as needed (processors/acquirers, fraud vendors, card networks/issuers) and drive to underlying fixes, not just band-aids