• Você fará parte do time responsável por criar soluções que apoiam os restaurantes em sua operação. • Atuará em parceria com PMs, engenheiros e outras disciplinas para garantir que nossos produtos ofereçam experiências funcionais, simples e com alto valor para nossos clientes. • Tangibilizar necessidades dos usuários e objetivos de negócio em experiências de produto simples, funcionais e escaláveis. • Trabalhar em estreita colaboração com equipes de produto, engenharia e marketing para garantir a consistência da visão de design em todas as etapas do desenvolvimento. • Criar fluxos, wireframes, interfaces e protótipos navegáveis em diferentes níveis de fidelidade, com foco em validar ideias e conceitos, garantindo a usabilidade efetiva antes da implementação e utilizando de padrões e boas práticas de design. • Refinar, estimar e contribuir com as priorizações e negociações com os Product Managers. • Entender requisitos e histórias de usuários para ter uma entrega mais alinhada e concisa de produto para desenvolvimento. • Participar ativamente de processos de discovery e validação de hipóteses, fomentando a cultura de experimentação. • Ter um perfil crítico e analítico, definindo métricas e análise de dados para definir e acompanhar. • Conduzir pesquisas com pessoas usuárias, validação de hipóteses e análise de dados, utilizando esses insights para informar decisões de design. • Realizar benchmarks e análises competitivas. • Definir métricas de sucesso relacionadas à experiência do usuário e acompanhar seus resultados com base em dados qualitativos e quantitativos. • Atuar como referência dentro do capítulo de design, contribuindo na estruturação de processos, rituais, ferramentas e documentação.

Become a part of our caring community As the Lead Product Owner (PO), you will play a critical role in shaping the future of technology products offered within our integrated care delivery system, ensuring the creation of maximum value for customers. The Lead PO champions the product, facilitates product/feature decisions, and owns accountability for the product content and releases. You serve as the liaison between the agile team (organizational change management experts and configuration specialists) and stakeholders, including Business Owners and Product Management. The Lead Product Owner ensures the needs and requirements of all stakeholders are addressed and prioritize considerations decisions on their behalf. You will work continuously with the team, defining and driving product vision, establishing increment and sprint goals, and prioritizing the team’s backlog. The Lead Product Owner’s primary scope is focused on products related to physicians and clinical providers’ workflow in digital products within the Primary Care Organization. Scope also includes two leading Electronic Medical Records vendors and related technology/features including interfaced and standalone solutions, business process and change management for care delivery support team members. Additionally, the strategic plan and maintenance of supporting system infrastructure and business support processes are in scope. The Lead Product Owner Key Responsibilities: - In collaboration with Product Management, lead a team of configuration specialists to align vended solution and business need. - Collaborate with cross-functional teams, including IT, design, marketing, sales and peers in Clinical and Center Operations Product roles to ensure a coordinated and successful product launch. - Create value for both customers and organization while mitigating risk. - During product/feature discovery, the PO validates hypotheses by continuous testing. - Serve as Product Owner for digital engagement solutions, lead workgroups, and advise on development of product management methods and techniques. - Proactively address problems and make recommendations to improve processes, and work with management to support change implementation. - Exercises independent judgment and decision making on complex issues related to product ownership and provide direction regarding priorities for a work group. In coordination with all stakeholders: - Work with Product Management to establish product/feature roadmap and goals to achieve the highest customer value while aligning the product/feature roadmap with other products in the Portfolio Roadmap, managing any dependencies. - Collaborate with internal and external contacts to analyze needs and align product roadmap to strategic goals. - Work with all stakeholders to ensure feature vision and breakdown. - Decide where discovered work (defects or features) get addressed and prioritized. - Create Release Plans and manage releases, including recommendation of product release timing. In coordination with the Agile team: - Establish sprint goals in coordination with the team. - Prepares user stories including Acceptance Criteria and collaboratively elaborate to meet Definition of Ready. - Attends Backlog Grooming, Sprint Planning meetings, providing goals, clarifying stories/requirements. - Attends Sprint Reviews, gathering stakeholder feedback to change features and priorities. - Mitigate roadblocks to achieving sprint/release goals. - Be available to the team on short notice to clarify any questions. - Attend Daily/Weekly Standups. Use your skills to make an impact Required Qualifications: - Bachelor’s degree in business or healthcare. - 5+ years of Product Owner Experience. - 2+ years of experience in Primary Care. - 2+ years of experience with Athena. Preferred Qualifications - Master’s degree in business or healthcare. Additional Information Interview Format: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. WAH Internet Statement To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $115,200 - $158,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

• Develop a deep understanding of our market, industry, users, company, and product vision • Dig beneath the surface to uncover real problems and opportunities • Own the delivery process with Product Managers: from discovery to launch, ensuring users feel the impact • Identify problems, proactively suggest improvements, and help shape the roadmap • Own the overall quality of the product by driving consistency, simplicity and ease of use • Create world-class design experiences that position lemlist as the leading software in our space • Be hands-on, move fast, and learn fast, whether working within a squad or shipping directly to users • Work and switch between multiple opportunities • Shape what the future of Product Design looks like (including AI) • Shape what the future of Sales looks like (including AI) • Make your role evolve based on where you believe you can create more value

• Conduct strategic analysis and user research to inform "build vs. configure vs. buy" decisions, providing clear, data-backed recommendations to product and engineering leadership on when to invest in custom solutions. • Lead the creation of Service Blueprints and System Interaction Diagrams to visualize complex user journeys across multiple integrated systems, identifying points of friction in both the staff and technical workflows, including those related to content production. • Partner with Engineering teams to research, define, and design improvements to internal tooling, documentation, APIs, and overall technical onboarding/usage flows for developers. • Deeply understand the user experience inherent in third-party platforms, especially Salesforce. Design how to best configure and leverage existing vendor interfaces, platform data models, and declarative tools (like Salesforce Flows). • Drive IA strategy for a portfolio of data products and integrated systems, focusing on governance, discoverability, and accessibility of information and services across the enterprise, with a strong emphasis on content architecture. • Employ a mix of quantitative and qualitative research methods, including interviewing and usability testing, to understand the needs of data-focused and technical users, including those involved in content production. Report on insights gained through testing for current and future product designs. Keep up with current trends and best practices in the marketplace through conferences, readings, and videos, building a practice of UX design Excellence at the National Geographic Society.