• Participate in setting detailed quantified objectives and develop detailed action plans (incl. new opportunities) • Identify growth / profitability improvement opportunities and develop the relationships with customers in order to fully capture them • Ensure the development of turnover and market shares through regular visits to customers and prospects in the area, in line with the designed account plans • Introduce to the customers new products and new solutions/services • Apply the pricing policy/strategy in coordination with the segment sales director or Group KAM • Accomplish measures and report performance against assigned objectives of targeted accounts • Perform account management duties such as negotiating contracts and ensuring terms and conditions are adhered to • Partner with Regional teams to support the growth of strategic Accounts as needed • Act as a link between customers, S&T and Operations on new product development • Develop accurate forecasts of current and prospective customers • Establish and nurture relationship with assigned customers • Gather valuable information about market and competitors from customers and convey all necessary where appropriate

• Directly oversees one Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives • Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance • Demonstrates the ability to improve the financial performance and profitability of the account • Understands the contractual agreement and recognizes ways to maximize opportunities • Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover • Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping • Ensures that forecasts, payroll and accounting reports are on time and accurate • Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures • Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location • Fosters an environment that retains talented associates • Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews • Sees that new associates get off to the right start through proper orientation and on-the-job training • Recognizes great performance and provides opportunities for top performers to learn and grow • Conducts regular performance appraisals and provides feedback and coaching for all direct reports • Maintains relationships with present clients to obtain references and leads for new opportunities.

Whether it’s unlocking the potential of digital content, powering breakthrough innovations, creating entertainment that enriches lives, or keeping nations secure, Quantum works with customers and partners to make the world a happier, safer and smarter place. Job Summary: As part of our North Americas sales team, the west-coast Regional Sales Manager - Enterprise Solutions Group (RSM ESG) will be responsible for identifying and closing business opportunities for assigned territory and accounts in their assigned Region, and fully executing against revenue targets. Our most successful sales people are able to position Quantum’s differentiators using a solutions-based approach that leverages our hardware, software and services products to solve customer business problems and needs. In addition to quickly establishing strong customer relationships and understanding our customer’s business, we expect the RSM will also build effective relationships internally with engineering, service, marketing, operations, etc. so our customer’s expectations are routinely exceeded. Job Duties: Actively pursue net-new business opportunities with aggressive prospecting into existing accounts and new business prospects; working closely with the Pre-Sales Engineers, Sales Management and Inside Sales Representative to ensure geography based objectives are being met. Build strong relationships with existing and new Quantum Channel Partners and Technology Partners to help identify and close business. The ability to speak with customers and partners at both a business-level and technical-level. Understanding of AI/ML fundamentals and use cases for on-prem storage, from high performance NVMe flash to long-term archive. With your extended team, prepare and present customer business reviews, workshops and other customer satisfaction sessions with your strategic customers. Working knowledge of Block, File and Object Storage, as well as Data Archive. Utilize consultative, solution based selling techniques to identify opportunities for Quantum’s portfolio including Enterprise NAS, object storage, backup appliances, LTO archives, as well as archive management software. Deal management skills and attention to detail, in order to accurately forecast deals through SalesForce.com and participate in weekly funnel calls with management. Manage all RFI, RFQ, and RFP processes. Represent both the voice of the customer to Quantum and the voice of Quantum to the customer as required to resolve issues and attain revenue goals. Act as a customer advocate to assist with escalating customer concerns and supply chain/technical issues until resolved. Participate as required in business improvement initiatives. Job Requirements:

About First Connect: First Connect Insurance Services is a digital platform providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with over 120 carriers, selling various insurance policies, including home, auto, small business, and more. We’re on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We’ve got thousands of active agents with hundreds joining monthly and we plan to accelerate our growth. The Role: We’re hiring a Strategic Partnership Manager to own and grow key carrier and MGA relationships at First Connect. This role is directly responsible for driving new business premium across our agency base by strengthening partnerships, improving adoption, and enhancing the overall partner experience. If you’re someone who thrives in a fast-moving, high-tempo environment and wants a role where you can build, be creative, and shape how partnerships operate — this is it. If you’ve spent years in the insurance industry and are ready for something new where you have autonomy, true impact, and the ability to put your industry knowledge to good use, you’ll feel right at home here. What You’ll Do: Manage and grow a portfolio of carrier and MGA partnerships Build and execute strategies that increase agency quoting, binding, and engagement Lead monthly Partnership Business Reviews (PBRs) and present performance insights Develop proactive campaigns (email, text, in-app) to drive partner adoption Promote assigned carriers internally through trainings, appetite messaging, and visibility pushes Work closely with Account Managers to identify high-potential agencies and boost placement Analyze quote/bind trends to uncover opportunities for premium lift Collaborate with Product, Operations, and Marketing on partner needs and workflow improvements Support partner expansions, new product rollouts, re-launch campaigns, and incentive initiatives Maintain strong partner satisfaction and uphold First Connect’s best-in-class partnership experience What You’ll Bring: Benefits & Perks: First Connect treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide our team with: Multiple medical plans to choose from and 100% employer-covered dental; vision plans for our team members and their families A 401(k) retirement plan, short- and long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) Work-From-Home Stipend – Employer-provided WFH equipment and an $85 monthly expense stipend to ensure you’re set up for success. Equity — This position is eligible for equity compensation Training and Career Growth — Training and internal career growth opportunities Flexible Time Off — You know when and how you should recharge The base pay range for the role is $105,000 – $120,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs, and market demands. First Connect is an equal-opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any First Connect applicant who requires reasonable accommodations during the application process should contact the First Connect People Team to make the need for an accommodation known.