• Lead complex Red Hat Consulting engagements, taking ownership of the full project lifecycle from design and architecture to successful implementation. • Serve as a subject matter expert and trusted advisor for Red Hat OpenShift Container Platform (OCP) at the client site, addressing strategic IT needs and complex technical challenges. • Design and implement sophisticated OpenShift solutions that integrate with a customer's existing infrastructure, including networking, storage, security, and identity management. • Mentor and guide customer teams on best practices for containerisation, application deployment, and OpenShift administration. • Develop and implement CI/CD pipelines and GitOps workflows to automate application delivery and ensure a consistent, repeatable deployment process. • Produce high-quality technical documentation, including architecture designs, operational runbooks, and project reports for both technical and executive stakeholders. • Provide technical leadership and hands-on support for OpenShift upgrades, troubleshooting, and performance tuning. • Proactively identify and mitigate project risks, keeping stakeholders informed of progress and potential issues. • Champion continuous learning and stay current with the latest OpenShift features, cloud-native technologies, and industry trends.

• Lead client workshops to capture requirements and create proposed solution designs, in collaboration with a Solutions Architect. • Help to direct projects in order they are delivered on time, within budget, and meet client expectations. • Perform in-depth analysis of clients’ business processes, workflows, and system requirements. Identify improvement opportunities and propose technology solutions. • Lead sprint planning and/or structure and prioritise work item backlogs in a logical and derisked approach to solution building. • Facilitate workshops and training sessions for client teams to ensure effective adoption of new processes, technologies, and strategies. • Build and maintain strong client relationships through regular communication. Understand their business challenges and provide strategic advice. • Negotiate project deliverables and agreements with Customers to ensure projects are financially and technically feasible. • Author and present detailed reports and findings to stakeholders. This includes technical documentation, project updates, and strategic recommendations.

• Analyze customer data, create business cases, and partner closely with Sales, Customer Success, and Product teams to showcase how our platform delivers measurable benefits. • Be a key player in executive-level conversations, helping customers and prospects make informed purchasing and renewal decisions based on data-driven insights. • Play a crucial role in helping customers see the tangible value of our platform, driving adoption, renewals, and revenue growth. • Leverage data and insights to ensure customers maximize their investment, while empowering Sales and Customer Success teams to make stronger, more value-driven business cases.

• Be the champion of our digital solutions and help us to drive our strategy forward in this area • Be one of the front line faces for the company, help broaden and strengthen relationships with our customers • Organise project activities (upgrades and implementations plus small projects) and ensure tasks are completed within project scope and budget • Support our team and clients to achieve objectives • Deliver solution training • Deliver gap analyses, assist to scope project requirements • Perform test scenarios and test lists as well as UATs and complete data migration tasks; create FRDs and PRDs • Execute team management or project management in small projects • Perform detailed review of teams' work to ensure quality and thoroughness • Assist with the delivery of sales presentations and demonstrations as required • Opportunity to make your make mark during an exciting company growth phase.