This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Key Account Manager plays an important role in building strategic relationships with Original Equipment Manufacturing (OEM)/Original Design Manufacturing (ODM) accounts ADLINK targets in the San Francisco area region. The Senior Key Account Manager will ensure customer satisfaction of existing relationships and sign new customers of a similar type. Responsibilities include: - Develop new OEM/ODM accounts and proactively identify opportunities to add value and strengthen customer relationships. - Act as quarterback to support key account customer requirements and orchestrate resources to win business. - Develop executive relationships and establish ADLINK as a strategic partner. - Be a trusted advisor, understanding customer needs to reduce total cost of ownership, mitigate business risks, and enhance market position. - Meet and exceed assigned annual quotas, including sales revenue, design win quantity, design win revenue, and new customer engagements. - Penetrate vertical industries by up-selling and cross-selling ADLINK’s products and services. - Provide prompt responses to field questions and inquiries from customers. - Ensure customer satisfaction and retention through consistent, productive account calls; structure, negotiate, and close deals that meet customer expectations. - Western region-based role but travel may be required (customer meetings within territory, annual sales events, etc.). Qualifications - Bachelor’s degree in related field or equivalent training preferred but not required. - Minimum of 5+ years of successful key account manager or similar roles managing OEM/ODM and Business-to-Business relationships in computer and electronic manufacturing companies. - Proven track record of selling computer hardware solutions and building OEM/ODM customers. Requirements - Ability to forge and nurture executive-level relationships. - Excellent in strategic selling and take the lead in high-level sales engagements. - Ability to generate leads, penetrate new accounts, and develop and manage a pipeline. - Excellent communication (written, verbal, and listening) and presentation skills. - Understanding of embedded systems, industrial PC (hardware and software) is a plus. - Strong negotiation skills with a problem-solving attitude. - Excellent interpersonal skills with an aptitude for building strong customer relationships. - A hunter mentality with a proven track record of prospecting and closing new business at new accounts. Benefits - Medical, Dental, and Vision Insurance. - Life, AD&D, Short Term Disability, and Long-Term Disability insurance. - 401k retirement plan. - HSA, Health Care FSA, and Dependent Care FSA. - Vacation and Sick Leave. - Paid holidays and floating holidays.

• Manage an assigned book of business, providing strategic and tactical planning through proactive meetings and touch points with advisors and clients, including annual review plans. • Cross sell additional products and services to deepen client relationships and improve profitability using a consultative approach. • Serve as the escalation point for service related issues. • Identify root causes and design strategies to resolve; manage resources through to resolution. • Consult with clients and brokers on qualified plan design issues. • Interpret and explain plan provisions to accomplish client goals. • Analyze and interpret discrimination testing rules and results; consult on solutions to failed testing. • Consult with client and advisor on plan enhancements and upgrades, including conversion of older investment contracts to newer products. • Keep clients and advisors apprised of product and service enhancements, including changes in investment options and new Transamerica products. • Train clients on company processes, procedures and resources, to include systems/technology used by participants and plan sponsors. • Consult with clients on participant communication strategies and options. • Schedule workshops and facilitate fulfillment of enrollment materials. • Provide reporting on the success of strategies and programs. • Consult with clients on plan termination issues; submit plan termination requests for processing. • Stay abreast of corporate actions, such as company mergers/acquisitions to proactively consult with clients and advisors. • Ensure a balance is kept between competing interests of clients and providers. • Manage special projects as assigned.

• Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US. • Utilize the customer relationship management system to keep call records including account planning. • Ensure a high level of expertise and customer service is delivered to all customers. • Responsible for collaborating effectively and mobilizing all appropriate resources. • Communication Skills: Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders. • Adaptability to Oncology Advances: Complete training to understand the disease state and positioning of our client’s product. • Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary • Hours (40 Hours per week potentially including weekend medical meetings)

• Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US. • Utilize the customer relationship management system to keep call records including account planning. • Ensure a high level of expertise and customer service is delivered to all customers. • Responsible for collaborating effectively and mobilizing all appropriate resources. • Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders. • Complete training to understand the disease state and positioning of our client’s product. • Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary.