• Create marketing materials for business decision-makers. • Design social media carousels and infographics. • Produce polished multimedia content tailored for corporate audiences. • Develop compelling visual narratives demonstrating business value. • Audit and refine website visuals for accessibility and clarity. • Coordinate with teams to align visual messaging across channels.

• Compelling content: We have more ideas at Sumble that we can reasonably execute with a respectable degree of polish. Your job is to select the best ideas, try to out, and double-down on ones that work. This can be making 30-second teasers of our product for LI, creating a webinar series that goes out to thousands of sellers on how to be a better SDR/AE in 2026 etc. You will own both the strategy and execution here. • LinkedIn & Social Engine: Own Sumble's LinkedIn presence. Write and publish founder-voice posts, company posts, and engagement content on a consistent cadence. Build a repeatable social playbook that drives inbound. • Demand Gen Campaigns: Plan and execute multi-channel campaigns (paid social, email nurture, content syndication, retargeting) designed to generate and accelerate pipeline. Own the budget and the metrics. • Events & IRL Content: Own the content layer of our events strategy — from pre-event hype campaigns to post-event recap content. Support executive dinners, conference activations, and community meetups with compelling collateral. • Community Engagement: Show up where GTM leaders hang out - Reddit, private Slack groups, LinkedIn comments, podcasts - and engage authentically. Build Sumble's reputation as a brand that gives more than it asks. • Email & Nurture Programs: Build lifecycle email programs that educate, engage, and convert leads at every stage of the funnel. • Measurement & Optimization: Track content performance and campaign ROI obsessively. Know which pieces drive pipeline and double down. Kill what doesn't work.

• Engage daily with members and respond to comments and messages • Encourage participation through discussions and activities • Build relationships with active members • Maintain a professional and supportive environment • Create short-form videos, posts, and simple graphics • Write captions adapted to each platform • Maintain a consistent posting schedule • Repurpose content into different formats • Monitor which content performs best • Suggest new ideas and formats • Support follower and community growth • Help maintain an active brand presence • Maintain a content calendar • Track engagement and growth metrics • Share simple weekly performance updates • Coordinate priorities with leadership

• Manage and execute the franchise communications content calendar and intake/submission process to coordinate the review, editing, and publishing of content across brand-specific content management systems, e-news platforms, and Zendesk knowledge centers. • Maintain and continuously improve content management systems, including Zendesk and brand intranets, ensuring information is accurate, current, searchable, and accessible. • Produce and manage content for franchise newsletters, webinars, system announcements, articles, and LinkedIn, ensuring alignment with brand voice and corporate priorities. • Plan, facilitate, and execute webinars and digital events using tools such as Zoom and Google Slides, including content development, scheduling, promotion, and post-event follow-up. • Maintain the franchise CRM and distribution lists to ensure accurate segmentation, reliable message delivery, and consistent communication across franchisees, operators, and internal stakeholders. • Monitor performance metrics and engagement across communication channels, analyze trends, and recommend strategic improvements to enhance reach, clarity, and effectiveness. • Serve as the primary point of contact for franchise-facing messaging, ensuring consistency, clarity, and tone across all brands, channels, and leadership communications. • Translate complex operational, marketing, tech, legal, and corporate initiatives into clear, actionable guidance for franchise owners and operators. • Support the development and maintenance of standardized messaging frameworks, templates, and communication playbooks for executive leadership, brand teams, and field support teams. • Assist in the design and implementation of structured feedback mechanisms to capture franchisee input, sentiment, and emerging issues, and surface insights to leadership. • Support development of executive presentations, leadership updates, and system-wide communications for conferences, advisory councils, and key initiatives. • Coordinate responses to franchise-related media inquiries in partnership with leadership and external partners. • Support the development and execution of crisis communication plans, ensuring timely, accurate, and aligned messaging to franchisees and internal stakeholders during sensitive or high-impact situations. • Serve as a communications liaison across Legal, Operations, Marketing, and Executive Leadership to ensure messaging is approved, compliant, and strategically aligned. • Other duties and projects as assigned by supervisor and department heads.