• Define and lead infrastructure and reliability strategy across the platform • Design scalable, resilient systems in collaboration with engineering teams • Optimize build, testing, and deployment processes for speed and stability • Establish and uphold best practices for CI/CD, monitoring, and observability • Lead incident response and drive continuous improvement post‑incident • Automate workflows to reduce operational toil and risk • Mentor engineers and foster a culture of operational excellence • Make strategic build‑vs‑buy decisions balancing speed, quality, and sustainability

At Voluware, we strive to revolutionize healthcare through technology, making a tangible impact on the lives of providers and patients alike. Our flagship product, VALER®, is a cloud-based application designed to automate health care revenue operations and enhance connectivity between health insurers and providers. We are on the lookout for a skilled DevSecOps Engineer to fortify our infrastructure and security posture, ensuring our applications remain reliable and secure. Joining our innovative team means engaging with challenging problems, collaborating with other unconventional engineers, and working directly with users to continuously improve the software that is integral to their success.

• Manage the lifecycle of Postgres databases - platform RDS clusters and customer project databases. • Design and execute strategies for low-downtime major version upgrades and database migrations. • Proactively identify and resolve database performance issues before they impact users. • Build and maintain comprehensive monitoring, alerting, and observability for database systems. • Write detailed run books, technical documentation, and operational guides. • Identify reliability risks and implement preventative measures. • Participate in on-call rotation to support our global platform. • Work with development teams to optimize database schema and query patterns. • Analyze and optimize slow queries, connection pooling, and resource utilization. • Tune Postgres configurations for different workload patterns. • Monitor and address database bloat, vacuum strategies, and WAL management. • Partner with platform engineers, product teams, and SREs to deliver reliable database services. • Communicate database changes and maintenance windows clearly to stakeholders. • Share knowledge and mentor team members on Postgres best practices.

• Audit Prometheus scrape targets, exporters, and metric endpoints • Review Grafana dashboards, alert rules, and data sources • Assess log coverage across Kibana and Loki • Map monitoring coverage across application, infrastructure, database, ingress, and platform layers • Identify missing exporters, stale dashboards, broken panels, and alert gaps • Analyze historical metrics to establish performance baselines • Define SLOs, KPIs, warning thresholds, and breach thresholds • Suggest Prometheus alert rules and Alertmanager routing strategies • Implement KPI and SLO alerts within Grafana alert management • Evaluate Kubernetes cluster topology and infrastructure usage patterns • Recommend architecture optimizations based on observed load and behavior • Document findings in structured audit and advisory reports • Participate in weekly syncs and structured handover sessions