• Manage the lifecycle of Postgres databases - platform RDS clusters and customer project databases. • Design and execute strategies for low-downtime major version upgrades and database migrations. • Proactively identify and resolve database performance issues before they impact users. • Build and maintain comprehensive monitoring, alerting, and observability for database systems. • Write detailed run books, technical documentation, and operational guides. • Identify reliability risks and implement preventative measures. • Participate in on-call rotation to support our global platform. • Work with development teams to optimize database schema and query patterns. • Analyze and optimize slow queries, connection pooling, and resource utilization. • Tune Postgres configurations for different workload patterns. • Monitor and address database bloat, vacuum strategies, and WAL management. • Partner with platform engineers, product teams, and SREs to deliver reliable database services. • Communicate database changes and maintenance windows clearly to stakeholders. • Share knowledge and mentor team members on Postgres best practices.

• Audit Prometheus scrape targets, exporters, and metric endpoints • Review Grafana dashboards, alert rules, and data sources • Assess log coverage across Kibana and Loki • Map monitoring coverage across application, infrastructure, database, ingress, and platform layers • Identify missing exporters, stale dashboards, broken panels, and alert gaps • Analyze historical metrics to establish performance baselines • Define SLOs, KPIs, warning thresholds, and breach thresholds • Suggest Prometheus alert rules and Alertmanager routing strategies • Implement KPI and SLO alerts within Grafana alert management • Evaluate Kubernetes cluster topology and infrastructure usage patterns • Recommend architecture optimizations based on observed load and behavior • Document findings in structured audit and advisory reports • Participate in weekly syncs and structured handover sessions

• Ensure high availability, fault tolerance, and scalability of cloud services • Optimize performance and cost efficiency across AWS environments • Lead and mentor a small team of DevOps engineers, fostering a culture of innovation, collaboration, and accountability • Balance hands-on contributions with strategic leadership, leading by example to ensure smooth execution of DevOps initiatives • Design, deploy, and maintain BlastPoint’s AWS-based infrastructure using Terraform • Own the SOC 2 certification and compliance monitoring process • Implement security best practices, including IAM policies, encryption, vulnerability management, and incident response. • Enhance and maintain CI/CD pipelines using GitHub Actions to improve developer productivity and deployment speed • Collaborate with software engineers to streamline build, testing, and release processes • Implement observability, logging, and monitoring solutions to proactively detect and resolve issues. • Establish best practices for disaster recovery, data backup, and infrastructure resilience.

• Proactively explore and implement AI tools, LLM integrations, and MCP (Model Context Protocol) to reduce routine database toil, optimize query performance, and accelerate incident resolution. • Support our data warehouse ecosystem by optimizing Snowflake performance, including application packaging and testing. • Own the deep-level optimization of MSSQL (crucial for on-call stability) and PostgreSQL at the server, database, and query levels. • Forecast resource utilization across platforms. Identify cost-saving opportunities, optimize Snowflake credit usage, and right-size AWS infrastructure. • Automate all data infrastructure using Terraform, AWS, Docker, and Kubernetes. You will manage containerized data services and stateful workloads. • Manage and optimize deployment pipelines using GitLab and Octopus Deploy, ensuring safe, repeatable database schema changes. • Create technical documentation, including runbooks, "how-to" guides for developer self-service, and clear architectural diagrams. • Serve as the subject matter expert for SQL Server, Postgres, and Snowflake in a 24/7/365 on-call rotation.