Role Description Le service des requêtes est composé de trois adjoints administratifs et d’un secrétaire administratif, chef de pôle. L’unité est en charge : - Du traitement des requêtes des personnes détenues, de leur famille, des avocats, de la rédaction des réponses faites par le bureau de la gestion des détentions et des projets de réponse soumis à la signature du Garde des Sceaux et du Directeur de l’Administration pénitentiaire. - De la constitution et du suivi des dossiers des transfèrements internationaux. - Du traitement des requêtes émanant des partenaires institutionnels tels que le MEAE, CAF, Douanes, Finances publiques… - Du traitement des requêtes du SNEAS, des demandes d’informations et des réquisitions judiciaires émanant des FSI. Pour assurer ses missions, l’agent est amené à être en relation avec les directions interrégionales des services pénitentiaires ainsi qu’avec les autres services du bureau EMS 2 (pôle Orientation, pôle isolement…). Il devra également être en mesure de renseigner les requérants par voie téléphonique et d’orienter, le cas échéant, vers d’autres services. L’agent peut également être amené à assurer des missions connexes et notamment être en renfort ponctuel sur d’autres pôles en cas de besoin. Qualifications - Maitrise des logiciels bureautiques notamment Excel - Sens du contact, diplomatie, rigueur - Aptitude à la négociation - Excellentes qualités relationnelles (contact multiples avec les DISP, les autorités judiciaires, les FSI) - Travail en équipe - Rigueur et organisation - Autonomie - Capacité à travailler de manière transversale - Capacité réelle d'adaptation et d'initiative - Esprit de synthèse et d’analyse - Sens analytique des solutions à dégager Requirements - Offres de formation associées à votre prise de poste : A définir en fonction du candidat et de ses besoins d’appondissent et de perfectionnement. - Une formation sera assurée sur le poste à l’utilisation des progiciel métiers (Genesis, DOT). Company Description Personnes à contacter : - alice.sene@justice.gouv.fr - marine.denarnaud@justice.gouv.fr

Role Description This role combines executive-level administrative support with technical coordination responsibilities. You will work closely with the COO, supporting daily operations while acting as a central point for tracking and coordinating technical issues across internal teams and external partners. The position suits a proactive, detail-oriented, and reliable professional who is comfortable following up independently, organizing complex information, and bridging business and technical teams. - Manage the COO’s daily schedule, meetings, reminders, and administrative priorities - Prepare documents, reports, meeting minutes, and follow-up summaries - Coordinate tasks and communication across Operations, Finance, HR, and Tech teams - Handle confidential and sensitive information with discretion and professionalism - Receive, log, and structure technical issues reported by internal teams - Investigate issues by testing, replicating problems, collecting screenshots, and summarizing findings - Coordinate with external vendors and technical partners to report, track, and follow up on issues - Monitor issue progress, provide status updates, and support timely resolution - Maintain accurate records of technical issues, vendor communications, and resolutions - Support COO-led initiatives, small projects, and operational tasks as assigned - Assist with onboarding new tools or systems through basic testing and documentation - Perform routine system checks and escalate irregularities when identified Qualifications - Native or fluent Thai and English (C1 level), written and spoken - Bachelor’s degree in any field - Strong written and verbal English communication skills - Highly proactive, reliable, and detail-oriented, with strong follow-up discipline - Fast learner with the ability to understand new systems independently - Strong organizational skills and ability to manage multiple priorities - Basic technical troubleshooting skills are an advantage (not mandatory) - Previous experience in administration, coordination, or technical support is a plus Benefits - Exposure to executive-level operations and decision-making - A cross-functional role combining administrative, operational, and technical coordination - Opportunities to develop process, communication, and technical skills - A professional working environment with learning and growth opportunities Company Description We value diversity, equity, and inclusion in our workplace. We encourage applications from talented individuals of all backgrounds, experiences, and identities. Your unique skills and perspectives will contribute to smarter decision-making and stronger outcomes for our stakeholders and clients. Bring your authentic self and be part of our journey.

Location: Remote: California. Location Status: Work will be primarily performed remotely from home office. Employee may be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's telecommuting policy. Occasional travel to and work from other Race offices or off-site locations may be required. 100% Company-Paid Medical and Dental Benefits Free Fiber Internet Service Comp: $22-$26 USD per hour Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose. Position Impact: The Dispatch 4 role supports Field Operations installation initiatives by coordinating closely with the Dispatch team and Field Operations management to ensure accurate planning, auditing, scheduling, and timely execution of field work. This position is responsible for overseeing and auditing the Field Technician Gantt schedule, maintaining clear visibility into technician assignments, task sequencing, and timelines, and proactively identifying, escalating, and resolving scheduling conflicts or constraints as they occur, acting as a key liaison between Dispatch and Field Operations, the Dispatch 4 handles escalated scheduling issues, drives cross-functional collaboration, optimizes technician utilization, expedites drops and installations, and ensures continued alignment with service level commitments. Success in this role requires the ability to work independently and collaboratively in a fast-paced, dynamic environment, communicate effectively with internal teams and external partners, and maintain a professional, solutions-oriented approach while managing changing priorities and real-time scheduling challenges.

Location: Remote: California. Location Status: Work will be primarily performed remotely from home office. Employee may be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's telecommuting policy. Occasional travel to and work from other Race offices or off-site locations may be required. 100% Company-Paid Medical and Dental Benefits Free Fiber Internet Service Comp: $22-$26 USD per hour Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose. Position Impact: The Dispatch 4 role supports Field Operations installation initiatives by coordinating closely with the Dispatch team and Field Operations management to ensure accurate planning, auditing, scheduling, and timely execution of field work. This position is responsible for overseeing and auditing the Field Technician Gantt schedule, maintaining clear visibility into technician assignments, task sequencing, and timelines, and proactively identifying, escalating, and resolving scheduling conflicts or constraints as they occur, acting as a key liaison between Dispatch and Field Operations, the Dispatch 4 handles escalated scheduling issues, drives cross-functional collaboration, optimizes technician utilization, expedites drops and installations, and ensures continued alignment with service level commitments. Success in this role requires the ability to work independently and collaboratively in a fast-paced, dynamic environment, communicate effectively with internal teams and external partners, and maintain a professional, solutions-oriented approach while managing changing priorities and real-time scheduling challenges.