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Global BPO & Staffing Solutions | Multilingual Support | CX, Collections, Back Office & Tech Services
Customer Service Representative
Location
Belize
Posted
110 days ago
Salary
0
Seniority
Senior
Job Description
Customer Service Representative
Resolv Global
• Handle inbound and outbound calls with pet owners • Schedule appointments and manage follow-ups • Provide basic information on preventative care services • Communicate calmly and professionally with clients in emotional situations • Follow structured workflows and internal processes • Maintain a consistent, empathetic customer experience
Job Requirements
- Strong verbal communication skills with clear, neutral English pronunciation
- Ability to speak confidently and empathetically with pet owners
- Comfortable handling both inbound and outbound calls
- Reliable high-speed internet and a quiet, professional home work environment
- Ability to follow structured workflows while maintaining an empathetic tone
- Comfortable working independently in a remote environment
- Must be based in Belize
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