• Manage and maintain calendars, schedules, meetings, and appointments for team members • Perform administrative tasks such as data entry, record keeping, and organizing digital files • Coordinate projects and deadlines, ensuring timely completion within budget • Assist with travel arrangements including booking flights, hotels, and ground transportation • Conduct research and prepare reports or summaries for ongoing projects • Communicate with clients and stakeholders on behalf of team members, ensuring timely and professional responses • Support social media management and assist with basic content creation tasks • Draft and edit emails, reports, presentations, and other business documents • Handle confidential and sensitive information with discretion and professionalism

• Provide administrative support to internal teams and management • Manage email inboxes, calendars, and scheduling • Prepare reports, documents, and basic presentations • Assist with task tracking, follow-ups, and coordination • Support internal processes and general office operations • Communicate professionally with team members and external contacts • Perform other administrative and operational tasks as assigned

• Manage the President & CEO’s calendar and schedule, ensuring time is aligned with the CEO’s priorities. • Oversee and prioritize the CEO’s email inbox, flagging important messages, drafting responses, and ensuring timely follow-up. • Collaborate with CEO to arrange travel, including flights, accommodations, itineraries, and logistics. • Serve as an “air traffic controller” for internal teams and external partners seeking face time with the CEO—helping to balance priorities and manage expectations. • Coordinate meeting briefs, notes, and follow-ups to ensure the CEO is fully equipped for conversations with staff, donors, partners, and other stakeholders. • Support other administrative and strategic tasks as needed to maximize the CEO’s efficiency and effectiveness.

• Manage and maintain clients' calendars and schedules, including scheduling appointments, meetings, and travel arrangements • Respond to emails and phone calls on behalf of clients, providing timely and accurate information • Conduct research and compile data for various projects and reports • Prepare and edit documents, presentations, and spreadsheets as needed • Assist with social media management and content creation for clients • Monitor and respond to client inquiries and requests in a timely manner • Maintain client databases and update records as needed • Handle invoicing and billing for clients • Coordinate with other team members and departments to ensure timely completion of tasks and projects • Continuously seek ways to improve processes and increase efficiency for clients