• Manage the President & CEO’s calendar and schedule, ensuring time is aligned with the CEO’s priorities. • Oversee and prioritize the CEO’s email inbox, flagging important messages, drafting responses, and ensuring timely follow-up. • Collaborate with CEO to arrange travel, including flights, accommodations, itineraries, and logistics. • Serve as an “air traffic controller” for internal teams and external partners seeking face time with the CEO—helping to balance priorities and manage expectations. • Coordinate meeting briefs, notes, and follow-ups to ensure the CEO is fully equipped for conversations with staff, donors, partners, and other stakeholders. • Support other administrative and strategic tasks as needed to maximize the CEO’s efficiency and effectiveness.

• Manage and maintain clients' calendars and schedules, including scheduling appointments, meetings, and travel arrangements • Respond to emails and phone calls on behalf of clients, providing timely and accurate information • Conduct research and compile data for various projects and reports • Prepare and edit documents, presentations, and spreadsheets as needed • Assist with social media management and content creation for clients • Monitor and respond to client inquiries and requests in a timely manner • Maintain client databases and update records as needed • Handle invoicing and billing for clients • Coordinate with other team members and departments to ensure timely completion of tasks and projects • Continuously seek ways to improve processes and increase efficiency for clients

• Manage emails, calendars, and scheduling appointments • Prepare contracts, agreements, and disclosures • Organize and maintain client and property files • Data entry and CRM management (e.g., Follow Up Boss, KVCore, Salesforce) • Handle MLS listing updates and property data entry • Respond to inquiries via email, phone, and chat • Pre-qualify leads and schedule appointments • Follow up with potential buyers, sellers, and past clients • Manage and update a pipeline of leads in CRM • Assist with preparing and reviewing contracts, addendums, and disclosures • Coordinate with lenders, title companies, and clients • Track deadlines and ensure a smooth closing process • Design and post real estate listings on MLS, Zillow, Redfin, and social media • Create marketing materials (flyers, brochures, email campaigns) • Manage and schedule content on Facebook, Instagram, LinkedIn, and YouTube • Run Facebook and Google Ads for property promotions • Conduct comparative market analysis (CMA) reports • Research properties, neighborhood trends, and demographics • Generate reports on real estate market activity • Assist in preparing broker price opinions (BPOs) • Track commissions, expenses, and invoices • Manage rental payments and property management tasks • Assist with QuickBooks or other accounting software

• Manage emails, calendars, and schedule appointments in both English and Spanish • Organize and maintain digital files and records in both languages • Handle general office tasks such as data entry, document preparation, and research • Provide customer support and client communication in both languages via email, phone, and chat • Assist with translation and transcribing documents between Spanish and English as needed • Respond to customer inquiries in both English and Spanish • Follow up with clients and leads to ensure a high level of satisfaction • Assist with onboarding new clients, including the preparation of bilingual materials • Help create, schedule, and manage bilingual content across social media platforms • Draft and translate marketing materials, email campaigns, and newsletters • Conduct online research and prepare bilingual reports for clients or management • Update and maintain CRM systems with bilingual data • Assist with data entry and analysis for reports