• Primary responsibility is to improve the performance of Vultr’s high performance, cloud-based storage offerings from a customer-focused perspective • Perform benchmarking and analysis of storage performance in various combinations of our storage products and GPU and Compute products. • Analyze and recommend performance tuning to improve storage performance across these benchmarks. • Continually enhance the Ceph-based Cloud Storage System in terms of stability, scalability, functionality, performance and cost • Actively participate in the design and architecture decisions for Ceph-based Cloud Storage • Develop automation framework and improvements for our Ceph-based Cloud Storage infrastructure • Optimize existing metrics collection and alerting systems • Contribute to our internal documentation and knowledge base

• Translate performance requirements into subsystem concepts and engineering requirements • Lead design, development, and commissioning of mechatronic systems • Make key design decisions on motion system design, sensing, actuation, control strategy, and system integration • Lead design trade-offs between performance, cost, manufacturability, and reliability • Review designs and plans • Support industrialization, validation, and release of systems • Collaborate with system architects, project managers, and lead engineers • Be on-call for commissioning and troubleshooting primarily in The Netherlands • Travel to end customers in SEA for commissioning and troubleshooting. Being a key contact person for our customers’ end customers in case of needed support.

• independently support Sakura customers in various technical areas such as installation, training, support, repair, service and warranty • provide effective technical support to customers & internal stakeholders • manage, co-ordinate, monitor, repair and install Sakura (demonstration) equipment • keep abreast of and implement new developments, improvements and regulations for Sakura products • maintain a working knowledge of all Sakura equipment by attending regular technical training at the Sakura Academy • responsible for effective and efficient complaints handling • achieve personal and team goals set at the beginning of the fiscal year • timely and adequate reporting through CRM • participate in various project teams

• Provide effective technical support to customers & internal stakeholders • Manage, co-ordinate, monitor, repair and install Sakura (demonstration) equipment • Keep abreast of and implement new developments, improvements and regulations for Sakura products • Maintain a working knowledge of all Sakura equipment by attending regular technical training at the Sakura Academy • Responsible for effective and efficient complaints handling • Achieve personal and team goals set at the beginning of the fiscal year • Timely and adequate reporting through CRM • Quality assurance • Participate in various project teams