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Better

Making homeownership simpler, faster - and most importantly, more accessible. NMLS #330511 | better.com/terms

Confluence Administrator

AdministrationAdministrationFull TimeRemoteSeniorTeam 1,001-5,000Since 2016H1B SponsorCompany SiteLinkedIn

Location

India

Posted

95 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Confluence Administrator

Better

• Responsible for the end-to-end management, organization, maintenance, and optimization of NEONet • Ensure all learning materials, operational resources, policies, job aids, and multimedia assets are accurate, accessible, searchable, and aligned with NEO’s standards • Partner closely with Operations, Production, and other NEO Support Teams • Manage full administration of NEONet/Confluence including user management, page permissions, space organization, macros, templates, labels, and navigation • Develop and maintain page templates, navigation structures, house styles, and visual standards • Periodically review the Better Confluence pages to identify content that can be repurposed • Manage all NEO training materials and assets including playbooks, policies, job aids, checklists, demos, and more • Conduct quarterly audits to determine which assets are approaching review date and ensure compliance • Perform ongoing gap analysis between NEONet and the Better Confluence platform

Job Requirements

  • Exceptional attention to detail
  • Strong technical capability with Confluence administration
  • Understanding of mortgage operations
  • Superior content governance discipline
  • Ability to manage multiple high-visibility projects simultaneously

Benefits

  • Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.
  • Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.
  • Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.

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