• Responsible for availability, latency, performance, efficiency, monitoring/observability, emergency response, capacity planning, setting and maintaining SLOs, SLIs and Error Budgets, creating dashboards. • Analyze, troubleshoot and resolve operational challenges contributing to defined SLO's. • Manage site stability, performance, reliability, and maintain uptime for production environments. • Develop a fully automated multi-environment observability stack based on the existing system and extend it to predict capacity needs based on the usage patterns. • Strive for automation to reduce toil and increase development velocity. • Perform application-specific production support, incident management, change management, problem management, RCAs, and service restoration as needed. • Identify changes for the product architecture from the reliability, performance and availability perspective with a data driven approach. • Document resolution run books and standard operating procedures. • Actively look for opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation. • Collaborate with software development teams in the release management process and to shape the future roadmap and establish strong operational readiness across teams. • Implementation of reliability and observability tools (like New Relic, Prometheus, Grafana etc.,). • Collaborates with Security team and other platform engineering teams to build reliable, maintainable, and scalable solutions that improve our security posture.

• Design, implement, and maintain DevSecOps programs to support Valer’s growing infrastructure and security needs. • Develop and extend a Jenkins CI/CD pipeline for automated code testing and deployments. • Champion and implement modern DevSecOps tools and technologies (e.g. Jenkins, Docker, Kubernetes, Ansible, etc.) • Utilize monitoring and logging tools to create a platform monitoring dashboard. • Create detailed technical documentation for system architecture, pipelines, security processes, and deployment instructions to ensure knowledge transfer and audit readiness. • Understand stringent healthcare compliance rules and implement advanced security tools and practices. • Coordinate with software engineering teams to plan major releases. • Assist with configuring and maintaining secure networks.

• Design, operate, and maintain production infrastructure on GCP • Manage and optimize GKE (Kubernetes) clusters, workloads, and networking • Administer Cloud SQL (PostgreSQL) and Redis • Own IAM roles, service accounts, and least-privilege access • Manage DNS using OctoDNS across Google DNS and Cloudflare • Ensure infrastructure security, scalability, reliability, and cost efficiency • Lead migration from bash-based provisioning to Terraform / OpenTofu • Introduce and maintain Helm charts for Kubernetes deployments • Eliminate click-ops through declarative, version-controlled infrastructure • Review and improve Kubernetes manifests and deployment practices • Build and maintain CI/CD pipelines using Google Cloud Build and GitHub Actions • Support automated builds, testing, and deployments for Java/Kotlin/Python services • Improve deployment safety through rollout strategies, health checks, and rollback mechanisms • Configure monitoring and alerting using Google Operations (Cloud Monitoring & Logging) • Act as an escalation point for production incidents • Diagnose complex system issues using logs, metrics, and traces • Improve observability and reduce mean time to resolution (MTTR) • Manage secrets using Google Secret Manager, GKE Secrets, and Keeper • Enforce secure configuration and credential rotation • Partner with engineering to ensure secure runtime and deployment patterns

• You’ll help design, build, and run reliable, scalable infrastructure with a strong platform engineering and SRE mindset. • Manage critical platform components (including cloud networking). • Automate manual tasks to reduce operational toil. • Collaborate on technical decisions. • Partner closely with application and security teams. • Continuously work to improve reliability, performance, and security across the platform. • Contribute to platform engineering initiatives using Kubernetes (EKS), Helm, and Infrastructure as Code (IaC). • Maintain and improve CI/CD platforms and deployment pipelines. • Build and support observability foundations, including metrics, logging, alerting, and dashboards tied to service health. • Provision, configure, and operate scalable AWS infrastructure. • Support cloud networking and connectivity architecture. • Configure and manage Cloudflare for edge security and CDN performance. • Actively participate in incident response and post-mortems. • Implement security and compliance best practices across infrastructure. • Monitor and track service reliability using established metrics.