This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Sr Principal SW Development Engineer is a strategic enterprise role responsible for leading business systems analysis in the Enterprise Systems group within UKG in the Microsoft Dynamics 365 ecosystem. This role partners closely with Finance and Go To Market teams and IT leadership to translate complex business objectives into scalable, compliant, and future-ready system solutions. - Serve as a senior advisor to Finance and Operations leadership on enterprise systems strategy and roadmap planning. - Translate business strategy, regulatory requirements, and operational needs into end-to-end system and process designs. - Provide thought leadership on UKG and D365 product capabilities, roadmap implications, and industry best practices. - Influence executive decision-making by articulating trade-offs across configuration, customization, integration, and platform extensibility. - Lead end-to-end business analysis across Finance, and Order-to-Cash–adjacent processes. - Own requirements and process design for: - Order-to-Cash (OTC) - Record-to-Report (RTR) - Procure-to-Pay (P2P) - Design future-state processes leveraging D365 Finance & Operations and integrated SaaS tools. - Lead analysis for global rollouts, country-specific compliance, and complex organizational structures. - Partner with Product Managers, Solution Architects, Engineering, and System Integrators to ensure business intent is accurately reflected in system design. - Produce high-quality artifacts including: - Business and functional requirements - Process maps and swim lane diagrams - Data and integration specifications - Decision frameworks and executive readouts - Support multi-phase implementations, upgrades, and platform migrations (e.g., legacy ERP to D365). - Enable change management by clearly defining impacts to users, processes, and downstream systems. - Ensure solutions meet SOX, compliance and regulations, data privacy, and internal control standards. - Partner with Internal Audit, and Finance Controllership teams to embed controls into system workflows. - Identify and mitigate risks related to data integrity, integrations, scalability, and regulatory compliance. - Lead analysis for complex integrations between: - D365 Finance and multiple ISV's and Tax providers - CRM, Billing, and Revenue platforms - Data platforms, analytics, and reporting tools - Ensure master data, security, and role design align with enterprise standards. - Support vendor evaluations, RFPs, and platform selections across Finance. - Partner with external system integrators and SaaS vendors to ensure solution quality and business alignment. - Act as a trusted bridge between business leaders and technical teams, driving clarity, alignment, and accountability. Qualifications - 15+ years of experience in business systems analysis, enterprise applications, or digital transformation. - Deep experience with ERP and Finance processes (ERP's like D365 and SAP S4). - Proven success leading analysis for complex, global implementations across Finance, and Operations with focus on processes like OTC, PTP, RTR. - Experience supporting multi-country configurations. - Background working across high-tech, services, manufacturing, or regulated industries. Domain Expertise - Record-to-Report and Financial Close - Procure-to-Pay - Order-to-Cash (where applicable) - Data, integrations, and reporting across ERP’s Skills & Competencies - Senior Principal-level stakeholder presence with the ability to engage executives and influence decisions. - Strong understanding of ERP configurations vs. customization trade-offs. - Expertise in translating business needs into scalable platform designs. - Experience with Agile / hybrid delivery models. - Exceptional communication, documentation, and analytical skills. - Financial and operational acumen with a strong control mindset. Education - Bachelor’s degree in Engineering, Information Systems, Business, or a related field required. Benefits - The pay range for this position is $163,900.00 to $235,550.00 USD. - Employees may be eligible to participate in a performance-based bonus plan. - Employees may receive restricted stock unit awards as part of total compensation.

We are seeking a highly accomplished and strategic Executive to lead our Capital Markets and Leveraged Finance Credit Risk Management function. This critical leadership role is responsible for overseeing the identification, assessment, mitigation, and ongoing monitoring of credit risks associated with the firm's leveraged finance portfolio, syndicated loans, and other capital markets transactions. The ideal candidate will possess deep expertise in corporate finance, credit analysis, regulatory requirements, and a proven track record of developing and implementing robust risk frameworks in a dynamic market environment. This role demands exceptional judgment, strong leadership capabilities, and the ability to partner effectively with business lines to enable responsible growth while safeguarding the firm's financial stability. Key Responsibilities: Strategic Leadership & Framework Development: Develop, implement, and continuously enhance the credit risk appetite, policies, procedures, and methodologies for the Capital Markets and Leveraged Finance portfolios, ensuring alignment with overall firm strategy and regulatory expectations. Lead the strategic direction of credit risk management for these complex portfolios, anticipating emerging risks and market trends. Establish and maintain robust risk limits and early warning indicators for the leveraged finance book. Credit Underwriting & Adjudication: Oversee and, where appropriate, directly conduct comprehensive credit risk assessments for proposed leveraged financing transactions (e.g., LBOs, recapitalizations, M&A financings), including deep dives into financial models, forecast EBITDA, capital structure, and syndication strategies. Lead the credit approval process for new lending activities and other complex credit requests, making informed recommendations to senior management and credit committees. Ensure all credit adjudications adhere strictly to internal policies, risk appetite, and regulatory requirements (e.g., U.S. Leveraged Lending Guidance). Possess a strong understanding of debt hedging strategies that minimize financial risks and enhance overall profitability. Collaborate across line of business, finance, and treasury to ensure alignment against all financial goals. Portfolio Management & Monitoring: Manage and monitor the ongoing credit risk of the existing Capital Markets and Leveraged Finance portfolio, including performing periodic reviews, evaluating financial covenant compliance, and assessing industry trends. Identify, escalate, and proactively manage deteriorating credits and other problem situations, ensuring timely and effective remedial actions. Ensure risk ratings are accurate, dynamic, and reflect a forward-looking view of client creditworthiness. Prepare and present comprehensive credit reports, risk assessments, and portfolio reviews to senior management, risk committees, and regulators. Due Diligence & Client Interaction: Lead and/or participate in client due diligence activities, attending meetings with clients, sponsors (e.g., private equity firms), and other banks to gain a deep understanding of business models, management teams, and industry sectors. Critically review legal documentation (e.g., credit agreements) to ensure terms are appropriate, consistent with credit approvals, and adequately protect the firm's interests. Regulatory Compliance & Engagement: Ensure full compliance with all relevant regulatory requirements, guidelines, and supervisory expectations pertaining to credit risk management in capital markets and leveraged finance. Serve as a key point of contact for internal and external auditors and regulators on credit risk matters within the designated portfolios. Contribute to regulatory reporting and stress testing exercises. Team Leadership & Development: Lead, mentor, and develop a high-performing team of credit risk professionals, fostering a culture of continuous learning, strong analytical rigor, and proactive risk management. Provide expert guidance and thought leadership to junior team members and colleagues across the firm. Cross-Functional Collaboration: Collaborate effectively with front office origination teams, syndication, legal, compliance, operations, and other risk functions to ensure seamless execution, alignment of objectives, and robust risk controls. Challenge business proposals constructively to ensure a balanced approach to risk and return. Qualifications: Proven leadership capabilities, sound judgment, high ethical standards, and the ability to make difficult decisions under pressure. Minimum of 15+ years of progressive experience in credit risk management within capital markets, with a significant focus on leveraged finance, at a reputable financial institution (e.g., investment bank, large commercial bank.) Extensive experience with non-investment grade credit analysis, underwriting, and portfolio management. Demonstrated leadership experience, including managing and developing a team. Education: Bachelor's degree in Finance, Economics, Accounting, or a related quantitative field required. MBA or CFA highly preferred. Technical Skills: Expertise in corporate finance, financial accounting, and financial modeling (LBO models, projection models, valuation). Deep understanding of leveraged finance products, structures, market dynamics, and syndication processes. Strong knowledge of credit derivatives, loan trading, and related market risks. Proficiency with financial data platforms (e.g., Bloomberg, Refinitiv) and risk management systems. Regulatory Knowledge: Comprehensive understanding of relevant U.S. leveraged lending guidance, Basel frameworks, and other applicable financial regulations. Analytical & Problem-Solving Skills: Exceptional analytical, critical thinking, and problem-solving abilities, with a keen eye for detail and the capacity to synthesize complex information into actionable insights. Communication & Interpersonal Skills: Superior verbal and written communication skills, with the ability to articulate complex credit issues clearly and concisely to senior management, external stakeholders, and non-technical audiences. Strong presentation skills and ability to influence outcomes. Excellent interpersonal skills with the ability to build strong relationships and collaborate effectively across all levels of the organization. Pay Transparency The salary range for this position is $275,000- $350,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. #LI-Citizens1 About Us Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

• Lead Market Expansion: Drive business development in emerging markets, identifying and seizing growth opportunities in new regions. • Build and Manage Provider Relationships: Identify, negotiate, and manage relationships with local providers to support market entry and growth. • Contract and Compliance Management: Handle contract negotiations, securing favourable terms that align with business goals. • Market Intelligence and Strategy: Vet new products and analyse competitive landscapes to inform strategic decisions. • Internal Collaboration and Communication: Work closely with payments, compliance, and product teams to ensure seamless execution of business strategies. • Relationship Management: Build and nurture strong relationships with key providers and stakeholders, ensuring long-term, mutually beneficial partnerships.

• Establish and curate relationships with new and existing Payment Partners across multiple Geos for Sporty Group • Drive onboarding and Negotiations of new payment partners (Including, but not limited to Banks, PSPs, Telcos, Aggregators etc) and channels in Africa & LATAM • Work closely with Product, Risk, Operations and Platform teams for Launch readiness and Payment channel Go-live • Work Closely with Product on Optimizing payment flows, failover management, identifying gaps and driving growth and performance across pay-ins and payouts • Establish monthly competitor benchmarking (pricing, new Payment trends, success rates, settlement) with Product and Operation • Track and oversee Payment Partner KPIs Improvements: success rates, latency, downtime, and cost per transaction • Support Operations Leadership for downtime tracking, RCA, and business continuity planning from a Partnership Management standpoint • Work closely with PSPs, telcos, banks, and internal ops teams to improve performance • Collaborate with Product, Ops, Risk, and Tech teams on flow and reliability improvements