• Act as the main point of contact for clients on creative and content projects. • Manage planning and delivery of multi-channel content (web, social, video, visual assets). • Coordinate cross-functional teams to deliver campaigns smoothly. • Own timelines, resourcing, quality control, and final delivery. • Review performance and identify opportunities for improvement or expansion.

• Represent our brands in stores with merchandising: Improving the product mix, improving shelf placement, building displays, restocking inventory. • Introduce new products from our brands to grocery retailers throughout the territory. • Develop positive and trusting relationships with all individual stores within your territory. • Develop positive and trusting relationships with all principal clients. • Develop positive and collaborative relationships with all Green Spoon team members and departments. • Become knowledgeable about our brand partners, their products and how to best present and sell them into your assigned stores. • Be proactive in supporting retailers, distributors and principals with resets, store openings and trade shows. • Audit stores to maintain a record of new and existing placement and maintain quality communication with all retailers, distributors, principals, and Green Spoon team members. • Develop positive and collaborative relationships with Distributor Account Managers (uNFI/KeHE, etc) • Work and build relationship with distributor reps in the territory, UNFI & KeHE specifically. • Write turnover orders filling voids, case stack deals, and new item placement. • Develop a complete understanding of all Green Spoon field tools, applications and selling resources available to you. • Update internal tracking applications on a daily basis. • Use and Maintain all required Green Spoon Field Tools.

• Act as the dedicated point of contact for a portfolio of letting agents, property developers, and landlords. • Build long-term partnerships, ensuring the company is the first choice for all tenancy and construction cleaning requirements. • Proactively identify and introduce additional services such as carpet cleaning, oven valeting, and specialist construction treatments. • Conduct regular client “health check” calls and quarterly reviews to maintain satisfaction and forecast upcoming work pipelines. • Maintain accurate, up-to-date CRM records to ensure a personalised and seamless client experience. • Manage shared inboxes and automated booking systems, responding to enquiries promptly and professionally. • Convert inbound enquiries into confirmed bookings through consultative sales techniques. • Coordinate diaries to ensure efficient scheduling and optimal resource allocation. • Liaise closely with operations teams to ensure smooth project delivery and high service standards. • Monitor booking trends and identify opportunities to increase revenue and efficiency. • Ensure all client requirements are accurately captured and communicated to cleaning teams. • Follow up post-service to gather feedback and encourage repeat business. • Support the Managing Director with reporting, forecasting, and commercial insights.

• Develop and prioritize enterprise target accounts • Research organizations and map executive stakeholders • Initiate strategic conversations with senior decision-makers • Identify digital transformation initiatives and business priorities • Collaborating with commercial and marketing teams on account strategies • Support account-based engagement initiatives • Enable smooth transitions to sales teams for opportunity development