• Be able to interact with product managers to define the feature and write clear functional specs. • Work with the frontend team to define the API contracts for the backend services. • Work on critical field escalations and drive closure. • Work on prototypes that are pre-cursors to features on the product roadmap

• Architect, deploy, and maintain secure network and system infrastructure across AWS, corporate, and hybrid environments, data centers. • Implement and manage Zero Trust Architecture (ZTA) frameworks, leveraging tools such as Cato for secure access, segmentation, and traffic control. • Lead configuration and hardening of Microsoft Entra ID (Azure AD), SSO, and Intune to establish robust identity, device, and access management policies. • Oversee and continuously enhance system, application, and network security controls, including intrusion detection, endpoint protection, and vulnerability management. • Automate security monitoring, compliance checks, and remediation workflows • Integrate security controls into CI/CD and infrastructure-as-code pipelines to ensure consistent enforcement and auditability. • Conduct regular risk assessments, security audits, and incident response exercises. • Develop and enforce security baselines, policies, and monitoring for both cloud and on-prem environments. • Collaborate with cross-functional teams to ensure compliance with internal and regulatory standards.

• Leads the development and implementation of category strategies and supplier relationship management company wide. • Selects and manages robust preferred supplier program inclusive of manufacturers and distributors. • Negotiates best in class rates and contractual terms and conditions at the individual client property level. • Accompanies Cushman & Wakefield executives on new client pitches and existing client quarterly business reviews. • Works with Marketing to develop methods to highlight category accomplishments to clients.

• Lead and execute penetration tests across: Web and mobile applications, Cloud and infrastructure, Red team engagements • Work on and help shape advanced service offerings, pushing Packetlabs’ technical depth and differentiation. • Support scoping and pre-engagement discussions, helping ensure projects are realistic, high-impact, and aligned with client risk. • Actively coach and mentor consultants, with a strong focus on long-term career growth. • Conduct regular 1:1s focused on skills development, feedback, and career progression. • Help team members identify their strengths, areas for growth, and learning paths (both technical and soft skills). • Foster psychological safety, collaboration, and a culture of continuous improvement. • Collaborate with management to improve processes, tooling, and service quality. • Help identify and develop future leaders within the team. • Monitor team performance and growth needs to build a plan for scaling our operations across the business.