• Own and manage a portfolio of existing customer accounts, driving revenue growth through strategic expansion initiatives. • Consistently meet and exceed monthly and annual expansion revenue targets. • Identify and lead upsell, cross-sell, and license growth opportunities. • Convert Customer Success Qualified Leads (CSQLs) into pipeline opportunities. • Manage pricing discussions, contract negotiations, and amendments. • Build and maintain strong relationships with senior customer stakeholders. • Lead Executive Business Reviews (EBRs) to align Phocas solutions with customer business outcomes. • Deliver accurate forecasts and pipeline reporting for leadership visibility. • Collaborate closely with Customer Success to support adoption, risk identification, and renewal success. • Deliver tailored product demos and value-based pitches aligned to buyer pain points. • Stay informed on Phocas products, industry trends, and evolving customer needs.

A growing CPA firm specializing in clients in the dental industry needs a Remote Client Relationship Manager/Senior Accountant to join the team.   Job Description Are you a public accounting pro who loves the advisory side of the business? Our client is a thriving CPA firm specializing in the dental industry, and they are looking for a Remote Client Relationship Manager / Senior Accountant to own a book of 30 to 40 clients. This role is a dynamic mix of Accounting 40%, Advisory Services 30% includes both business and tax services, Tax Prep 25%, and Bookkeeping 5%, designed for someone who wants to help practice owners truly understand their numbers to make better financial decisions. Key responsibilities - Client Ownership: Serve as the primary contact for a dedicated book of clients, managing relationships via email, Zoom, and phone. - Advisory & Analysis: Meet with clients quarterly to review financial statements and provide strategic insights that drive business growth. - Accounting & Review: Oversee G/L activity, financial statement preparation, and heavy account reconciliations to ensure technical accuracy. - Tax Integration: Facilitate the tax compliance process by preparing returns and providing clean financials to the tax department. - Workflow Management: Review transactional work and ensure all monthly accounting activities stay on schedule.

• Hyperscaler Ownership: Own the relationships with AWS, GCP, and Azure. Drive Dash0 onto marketplace listings, activate co-sell motions, and turn field relationships with Cloud Solution Architects into a repeatable source of qualified pipeline. • Partner Program Design: Design and execute a partner model for cloud-native SIs and consultancies—the firms that spec observability stacks for enterprise clients. Define the incentive structure and co-delivery model. • Revenue Generation: You will be measured by ARR contribution: net-new logos sourced through partners and accelerated deals via SI influence. • Ecosystem Intelligence: Feed partner and SI intelligence back into product, pricing, and positioning. You proactively address competitive movements. • Field Activation: Build and document relationships with hyperscaler solution architects in target geographies (US East Coast, UK/Netherlands/DACH) to generate qualified introductions.

- Expand and consolidate presence in the assigned territory; - Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance; - Collaborate with the sales team to identify and grow opportunities within the territory; - Follow-up with existing and new partners in order to provide system training; - Position the brand within the travel trade through ongoing product presentations and networking events; - Address incident issues, ensuring partners support; - Payments control: oversee and ensure accuracy in transaction processing; - Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events; - Provide market & competitive environment analysis; - Provide regular comprehensive reporting through CRM and internal systems; - Maximize and develop API deals with the potential and existing partners.