• Shaping strategic partnerships • Key success factor: new business acquisition • Entrepreneurial responsibility

• Serve as the primary point of contact for Chapter leadership, providing timely, and well-informed guidance on operational and procedural matters • Serve as a frontline responder to Chapter officer inquiries, often involving nuanced association management, policy, or procedural questions • Monitor and respond to a high-volume shared Chapter Support inbox, addressing multiple deadline-driven inquiries with accuracy and consistency • Research and reference existing bylaws, policies, and guidance to provide accurate responses and escalate complex governance matters as appropriate • Coordinate Council of Chapter Chair meetings, including meeting scheduling, agenda development, preparation of meeting materials, meeting minutes, and follow-up • Communicate and follow up with component leadership regarding required administrative and fiscal processes, including annual filings and compliance related items • Strengthen the component leader communities through staff-supported forums that encourage collaboration and adherence to AILA standards • Provide operational and administrative support to the Regional Coordination Committees, including meeting scheduling, agenda development, meeting minutes, and follow-up

• Originate, onboard and maintain institutional and retail relationships in the APAC region. • Understand their client needs and formulate appropriate solutions. • Act as an escalation point regionally for Customer Success Advisors. • Attend regional events to promote the Xapo brand and obtain new leads. • Monitor customers portfolio and provide timely update to clients as appropriate. • Be an expert in the products Xapo offers and perform regular reviews with customers. • Perform tasks in accordance with regulatory and compliance requirements. • Achieve KPIs/targets in alignment with the overall objectives.

• Own and grow your territory by developing and executing a thoughtful strategy that balances new business development with long-term account relationships. • Build a sustainable book of business by identifying opportunities, earning trust, and supporting clinical partners through a consultative sales approach. • Establish strong partnerships with physicians, podiatrists, clinic staff, and DME providers by understanding their workflows, patient populations, and care goals. • Present and support clinically proven, reimbursable foot care solutions backed by the market-leading Dr. Comfort brand. • Manage your pipeline and territory activity with organization and follow-through, prioritizing opportunities that drive consistent growth. • Educate and engage clinical partners through product training, in-office education, and demonstrations that support patient care and outcomes.