• Work closely with the Biometrics Project Lead in providing statistical support to clinical studies • Serve as the lead statistician of late-stage trials and drive statistical strategy & execution • Oversee statistical aspects of trials to ensure all requirements are met • Provide statistical knowledge in study design, analysis, reporting, and interpretation • Conduct statistical analyses and oversee external vendors • Collaborate with cross-functional teams to ensure quality of Biometrics deliverables • Contribute to the development of Biometrics-related SOPs and technical documents • Research and apply new statistical methodologies as needed

• Directs the design, implementation, and execution of the clinical care management and health coaching activities • Designs and implements proven, clinical strategies ensuring quality and cost-effective care across the care continuum • Fosters collaboration with interdepartmental leadership to resolve issues and develop innovative benefits • Leads the development, implementation, and execution of clinical programs and population health initiatives • Establishes, tracks, and analyzes key performance metrics for care management, health coaching, and population health programs • Ensures the effectiveness and efficiency of care management activities, grounded in sound business and clinical principles • Leads, mentors, and develops a diverse team of direct and indirect staff • Oversees departmental budgeting processes and ensures adherence to approved budgets • Drives the implementation of new programs, including program design, contract development, ROI projections, and integration with other departments • Serves as the primary representative of the care management department with internal and external customers

• Orchestrate the activation of CenterWell's owned channels—social, email/automation, SMS, portal, and reputation management. • Translate strategic priorities from the Line of Business Digital Activation team into actionable channel plans, workflows, and continuous optimization programs. • Lead integrated channel activation, translating LOB digital strategies into coordinated communication plans across various channels. • Build and manage unified activation workflows, ensuring efficient processes for intake, prioritization, testing, and delivery. • Drive channel optimization, establishing goals, KPIs, testing programs, and continuous improvement frameworks. • Oversee campaign execution, including segmentation, targeting, timing, and performance enhancement. • Partner with cross-functional teams to ensure communications are accurate and strategically aligned. • Use insights to improve channel efficiency and streamline processes.

• Provide HEDIS technical specification expertise and consultation – ensuring operations are appropriately governed by specifications and strategic levers are in-play to optimize measure performance • Lead HEDIS clinical and data integrity audit readiness strategies and continuous monitoring programs to mitigate compliance and regulatory risk • Lead HEDIS clinical curriculum development and delivery to support medical record review and data file integrity activities • Own HEDIS standards for measure interpretation, documentation requirements, and compliance guidance • Own risk management planning related to regulatory submissions, including identification of vulnerabilities and development of mitigation strategies • Provide senior-level communication and recommendations on compliance risks, quality performance, and improvement opportunities • Serve as enablement liaison and collaborator across cross-functional teams and operational swim lanes to ensure alignment of quality initiatives and performance goals • Lead clinical process strategic framework development to support consistent and high-quality HEDIS data collection and submission • Advise and influence team strategy, supporting initiatives, and long-term roadmap; including supporting strategic exploration efforts by shaping pilots, defining success criteria, and guiding execution paths • Lead large-scale, high-impact strategic initiatives to optimize operational efficiencies and performance outcomes • Accelerate shared accountability for continuous improvement by ensuring partner transparency, creating alignment, inspiring action, and delivering tangible results • Foster a culture of quality, accountability, and continuous improvement across quality functions