Job Description Job Title: ServiceNow Developer Location: Remote Duration: Long Term Multiple Openings Role Summary: We are seeking a ServiceNow Developer to design, develop, and customize ServiceNow applications and integrations to meet business requirements. Key Responsibilities: •  Develop and customize ServiceNow applications and workflows •   Write and maintain scripts (Business Rules, Script Includes, UI Actions) •   Build integrations using REST/SOAP APIs •   Collaborate with stakeholders to deliver scalable solutions Required Skills: •   Strong hands-on experience as a ServiceNow Developer •   Proficiency in JavaScript and ServiceNow scripting •   Experience with integrations and ServiceNow best practices Kindly share resume at rakesh@chabeztech. com Additional Information Required Qualifications:  Associate's Degree -OR- a combination of equivalent education and work experience

• Keeps assigned application systems and associated software operational • Works with Technical Analysts and IS Team/Project Leads to monitor, analyze, and plan upgrades • Provides support including identifying and implementing best practice standards

• Maintain the health, performance, and reliability of the ServiceNow platform. • Configure and customize ServiceNow applications, including workflows, forms, business rules, and reporting capabilities to meet operational requirements. • Manage user roles, permissions, and access control in alignment with security policies and organizational standards. • Provide technical support and issue resolution, ensuring minimal disruption to IT services. • Monitor system logs and performance, proactively identifying and addressing potential issues. • Coordinate and implement new features, upgrades, and platform enhancements in line with release schedules. • Maintain thorough documentation of configurations, processes, and procedures for compliance and knowledge sharing. • Stay up to date with ServiceNow best practices, emerging features, and relevant federal IT standards. • Offer technical leadership in platform design, integration, and optimization efforts. • Conduct evaluations of new tools or system changes to assess compatibility, performance, and long-term suitability.

• Provide strategic input on ServiceNow best practices, emerging features, and platform efficiencies. • Translate complex business requirements into scalable, maintainable ServiceNow solutions. • Lead development initiatives end-to-end, including planning, stakeholder engagement, and execution. • Design and implement configurations compatible with a domain-separated ServiceNow architecture. • Architect and extend custom applications, integrations, and workflows aligned with platform standards. • Act as a subject matter expert (SME) for ServiceNow platform components, custom applications, and integrations. • Troubleshoot and resolve platform issues in accordance with standard change and release management procedures. • Perform regular audits, maintenance, and optimization to ensure data integrity, performance, and platform consistency. • Support technical proposal development and onboarding activities for new clients. • Deliver ServiceNow-based automation initiatives that meet or exceed defined ROI and operational objectives. • Collaborate with client stakeholders to align platform capabilities with business outcomes. • Maintain and evolve platform standards, architectural documentation, and development best practices. • Update internal process and technical documentation to reflect new features and enhancements. • Communicate platform changes and their impacts clearly and proactively to both technical and non-technical stakeholders. • Work with ServiceNow AI and Generative AI features (such as Now Assist) as part of broader automation and platform initiatives. • Incorporate AI into workflows including incident or case summarization, resolution assistance, or knowledge support, where it adds value. • Participate in prompt design and tuning within ServiceNow’s AI tooling to improve accuracy and usability. • Support or extend Conversational AI, Virtual Agents, or AI Search through configuration, scripting, or flow development. • Contribute to responsible adoption of AI to enhance efficiency, user experience, and operational outcomes across the platform.