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Forward Deployed Engineer

EngineerEngineerFull TimeRemoteSeniorTeam 11-50Since 2023H1B No SponsorCompany SiteLinkedIn

Location

India

Posted

61 days ago

Salary

0

Seniority

Senior

3 yrs expEnglishJavaScriptSQLTableau

Job Description

Forward Deployed Engineer

Statisfy

• Agent Development: Build AI agents within Statisfy’s Agent Studio to handle onboarding flows, account health monitoring, risk detection, and proactive recommendations. • Workflow Automations: Configure and customize workflow automations using Statisfy’s Workflow Agent Studio to match customer business processes. • Enterprise Onboarding: Lead the technical onboarding process for new enterprise customers, including integration of CRM, support, product usage, and communication systems. • BI & Reporting: Design and deliver dashboards, KPIs, and BI reports that surface customer insights, adoption trends, and ROI metrics. • Customer Advocacy: Serve as the technical expert during onboarding and beyond, helping customers understand best practices and ensuring they achieve measurable success with Statisfy. • Feedback Loop: Collaborate closely with Product and Engineering teams by bringing back insights from the field to shape roadmap priorities.

Job Requirements

  • 3+ years of experience in a customer-facing technical role (Forward Deployed Engineer, Solutions Engineer, Customer Success Engineer, or similar).
  • Strong knowledge of SaaS systems and integrations (CRM, support platforms, BI tools, data pipelines).
  • Experience with workflow automation platforms, scripting, or low-code/no-code environments.
  • Comfort working with SQL and BI tools (e.g., Looker, Tableau, Superset, Cube.js).
  • Bonus: familiarity with LLM agents, LangChain/LlamaIndex, or similar frameworks.
  • Excellent communication skills—you’re as comfortable leading a customer workshop as you are writing a technical guide.
  • Problem-solving mindset: you thrive in dynamic environments and can adapt quickly to enterprise customer needs.

Benefits

  • Competitive compensation
  • Benefits
  • Equity

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