• Serve as the primary HubSpot expert for clients, implementing and optimizing solutions across marketing, sales, and service hubs. • Manage and execute HubSpot onboarding, automation workflows, CRM configurations, and campaign setups. • Lead or support web design and web development projects, ensuring alignment with client goals and brand standards. • Collaborate with internal teams (marketing, development, strategy) to deliver integrated digital solutions. • Act as a client-facing point of contact, maintaining strong relationships and providing strategic guidance. • Oversee project timelines, priorities, and deliverables to ensure high-quality execution. • Maintain a strong design sensibility to ensure web and digital assets meet modern UX/UI standards. • Continuously identify opportunities to improve client performance through automation, optimization, and strategic recommendations.

• Lead website redesign projects from concept through launch • Design thoughtful, scalable web experiences in Figma • Translate designs into production-ready builds in Webflow using the native builder • Own site maintenance: updating visuals, evolving layouts, publishing content, and refining UX • Build high-performing, conversion-focused landing pages for campaigns and experiments • Ensure responsive excellence across desktop, tablet, and mobile • Optimize for speed, accessibility, SEO, and performance best practices • Partner closely with copy, brand, lifecycle, performance, and SEO teams to ship cohesive web experiences • Contribute to and evolve our design system and Webflow component library • Proactively identify opportunities to improve UX, clarity, and conversion

City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Program Director for their Cyber Security team! This position is fully remote! Role Summary The IT Program Director – Cyber Execution & Operations (E&O), Office of the CISO, will serve as an integral team member helping drive program rigor and execution across the cyber security portfolio in a manner that meets Sentara Health requirements. The E&O team designs and/or provides the operational frameworks, processes, and tools for Cyber team implementation and use. Reporting directly to the Director – Cyber Execution and Operations, you will work on a broad range of initiatives and diverse work products while regularly interacting with all levels of leadership across Cyber, IT, and the business. As a foundational member of a recently formed team, you will be directly involved in the team’s ongoing evolution. Essential Responsibilities: As someone who enjoys managing a multitude of details and timelines, identifying improvements to increase efficiency and effectiveness, and has a drive to continuously improve the work areas you touch, you will be accountable for successfully planning, implementing, and managing the initiatives and tasks you own. Must be an experienced strategic thinker who is adept at gaining an understanding of current state and translating that into a better future state. You can see both the big picture and all the supporting details along the way. Able to identify issues or gaps, connect the dots end-to-end, and lead problem-solving and maturity efforts with minimal oversight. Comfortable and experienced in using action and influence to drive collaboration, accountability, and on-time delivery. Primary Responsibilities • Key interface with other Cyber, IT, and business teams. Understands the importance of building a strong personal brand within an organization. • Program and Portfolio Management: Plan, execute, and oversee programs and initiatives to improve operations and execution. • Must be able to effectively communicate on a timely basis all aspects of your ownership space in a consistently professional, high quality manner including status on both individual work items and program initiatives. • Ensure Office of the CISO core foundational processes and procedures are properly documented and maintained. • Meeting planning, preparation, and support: Thrive on creating clear, concise, and relevant agendas, meeting notes, decks, and communications based on specific audiences that accurately reflect the Cyber brand. Effectively prepare presenters and actively facilitate meetings of all types (e.g., virtual, in-person, and hybrid). • Collaborate to identify Office of the CISO reporting needs to support ongoing strategic decision-making and work with necessary parties to create. • Microsoft SharePoint/Teams artifact storage rebuild, rebranding, and maintenance. • Budget optimization: Forecasting, contracting, invoicing, etc. • Identify areas of improvement and propose recommendations to address. • Coach and train cyber staff in operational best practices. Requirements • Experienced, proactive, self-driven generalist. • Strong analytical, problem-solving, and decision-making skills. Anticipates obstacles, develops plans to resolve, and appropriately communicates. Experienced in effectively applying strategic thinking and visioning, resulting in successful outcomes. • Organized and detail-oriented. Able to work well under deadlines in a changing environment. • Excellent interpersonal, written, and verbal communication skills. • Experienced in working effectively in ambiguous situations and in effectively determining the best path forward. • Able to translate data into meaningful insights and written summaries. • Excels at prioritization, presentation, and facilitation. Models related to best practices. • Comfortable owning your space and establishing a sense of urgency in the fabric of what you do. • Agile work experience. • Product methodology work experience. • Ability to express complex technical concepts in business terms. • Ability to effectively interact with all levels of management. • Cyber security work experience. • Experience working in a highly regulated environment. • Strong Microsoft PowerPoint and Excel skills. Desired Characteristics • Experience leading and influencing cross-functional teams and initiatives. • Growth mindset. Change-oriented in both actions and words. • Experience successfully executing multiple simultaneous initiatives – both planned and ad hoc. • Proponent of people change management with experience incorporating it into your work. • Expects resistance to change and enjoys the challenge of mitigating it in positive ways. • Product Owner experience. • Healthcare experience. • Experience with various industry regulations and frameworks (PCI, HIPAA, Data Privacy Laws, ISO27001/2, NIST, HITRUST, etc.) Education - 8+ years of relevant experience with a degree (Required) or - 10+ years of relevant experience without a degree (Required) - Experience in lieu of a Bachelor's Degree Certification/Licensure - A relevant professional certification - Project Portfolio Management (PPM) (Required) or - Program Management Professional (PgMP) (Required) or - Agile Certified Practitioner (ACP) (Required) Experience - 8 to 10+ years of relevant experience (Required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $116,729.60 - $216,777.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo, Talroo-IT, #LI-DS1, #Indeed Keywords - ​Program Director, Cybersecurity, CISO, Microsoft PowerPoint, Microsoft Excel, Healthcare, Leadership, PCI, HIPAA, Data Privacy Laws, ISO27001/2, NIST, HITRUST, Agile, Program Management, Portfolio management, cyber security Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

• Use proprietary software to provide labels, annotations, and inputs on projects involving web layouts, visual elements, and design principles. • Support the delivery of high-quality curated data that ensures aesthetically pleasing and functional outputs. • Collaborate with technical staff to develop tasks that improve AI's ability to handle web design concepts and best practices. • Work with technical staff to improve annotation tools for efficient workflows.