• Maintain a deep understanding of the data components - including Cassandra, ElasticSearch/OpenSearch, Kafka, Zookeeper, MySQL and PostgreSQL , and use that understanding to operate and automate properly configured clusters. • Understanding of operating databases in kubernetes and managing container images. • Develop infrastructure services to support the CrowdStrike engineering team’s pursuit of a full devops model. • Work closely with Engineering and Customer Support to troubleshoot time-sensitive production issues, regardless of when they happen. • Keep petabytes of critical business data safe, secure, and available.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description You will collaborate with management to advance our data and analytics transformation, enhance productivity, and enable agile, data-driven decisions. By leveraging relationships with top tech startups and universities, you will help create competitive advantages and drive enterprise innovation. We are seeking a Site Reliability Engineer (SRE) to ensure the scalability, stability, and performance of our data platforms and ML infrastructure. You’ll work closely with data scientists, ML engineers, and platform vendors to deploy and monitor production systems, automate workflows, and reduce operational overhead. - Build and maintain infrastructure to support real-time and batch ML workloads - Implement observability tools (logging, monitoring, alerting) for model performance and system uptime - Design and manage CI/CD pipelines for ML and data applications - Ensure high availability, disaster recovery, and rollback capabilities for production environments - Manage access controls, secrets, and security policies in collaboration with compliance and IT - Troubleshoot incidents, lead postmortems, and drive root-cause resolution - Work with U.S. and international teams to provide 24/7 coverage across time zones Qualifications - 3–6 years of experience in DevOps, SRE, or backend engineering roles - Proficient with tools like Docker, Kubernetes, Terraform, GitLab/GitHub Actions, Airflow - Strong scripting in Python or Bash and familiarity with Linux environments - Experience deploying and monitoring ML models or data pipelines in production - Knowledge of observability stacks (e.g., Prometheus, Grafana, ELK, Datadog) - Familiarity with cloud platforms (e.g., AWS, GCP, or Azure) - Strong documentation, problem-solving, and incident response skills Requirements - Experience supporting ML/AI workflows using Palantir Foundry - Exposure to compliance frameworks like SOC 2, ISO 27001, or financial regulations - Knowledge of MLOps frameworks (e.g., MLflow, Kubeflow, SageMaker Pipelines) - Ability to automate deployments, testing, and monitoring at scale - Work on real-world AI applications with high-impact clients - Collaborate with world-class data scientists, engineers, and product leaders - Flat org structure, high trust, high autonomy Benefits - Competitive salary + performance-based incentives Position Location This position is planned to be based in Jacksonville, FL. Remote candidates will be considered on a case-by-case basis. Compensation The base pay for this position is $120,000-190,000. A bonus will be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits.

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. Location Remote in US About the job you are considering We are looking for an experienced Mainframe DevOps Engineer / SCM (DBB/Git/IDD) Subject Matter Expert to support large-scale application migration and modernization initiatives on IBM Z. This role focuses on converting legacy SCMs (Endevor and others) to DBB/Git/IDD, building mainframe CI/CD pipelines, and enabling clients through training and hands-on guidance. Your Role - Lead and execute SCM migration projects from CA Endevor/others to DBB/Git/IDD. - Install, configure, troubleshoot, and optimize DBB/Git/IDD environments on z/OS. - Analyze, convert, and validate Endevor-managed applications. - Build and debug mainframe CI/CD pipelines using Groovy, YAML, Git, DBB. - Work hands-on with z/OS, JCL, COBOL, PL/I, VSAM/QSAM as needed during migrations. - Deliver training sessions and create technical documentation for clients. - Collaborate with IBM and client teams to ensure successful transformation outcomes. Your Skills and Experience - Bachelor’s degree or equivalent experience with 7 years mainframe systems programming or development experience. - 4+ years in customer-facing consulting roles. - Experience with SCM modernization, mainframe DevOps, or lifecycle management. - Strong analytical ability and the ability to work independently or globally distributed. - Strong z/OS, mainframe development or systems programming background. - Proven installation, migration, and troubleshooting experience on IBM Z. - Hands-on scripting with Groovy and YAML. - Strong Git expertise (repos, branching, merges) and pipeline debugging skills. - Excellent communication skills and customer-facing experience. - Ability to diagnose and resolve DBB/Git/IDD conversion issues. The base compensation range for this role in the posted location is: $65,200 - $169,000/year Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: · Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave · Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) · Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) · Life and disability insurance · Employee assistance programs · Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

*THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & PORTUGUESE* Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and Responsibilities - Provides support via phone, e-mail and chat to employees of corporate clients. - Assists users in troubleshooting Outlook. - Provides support for Microsoft Operating Systems (Windows7, Windows 10). - Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). - Provides support for mobile devices including configuration and email sync. - Handles 50-60 issues per day efficiently and appropriately. - Maintains regular and punctual attendance. - Utilizes Active Directory database to reset network passwords. - Assists users in adding and changing network printers. - Provides technical support for VPN connectivity issues. - Controls user’s computers utilizing remote access tools. - Troubleshoots remote access connectivity problems. - Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. - Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. ​ - Supports and conducts self in a manner consistent with client service expectations. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education - Trade School Certificate or Associate Degree in related field. Experience / Technical Requirements: - 1 year experience in call center or service desk environment. - Knowledge of various PC hardware and software applications including: - Operating Systems: Windows 7, Windows 10 - Office 365 Support - User creations/terminations (tasks/requests) - End-user self-service tools - Cloud support – multiple device data syncing - ServiceNow or other ticketing systems - Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc. - Internet Service Provider (ISP), Cable Modem, and Internet Support. - Effective troubleshooting and documentation skills - Experience navigating a knowledgebase - Proficient use of Microsoft Office applications. Certifications - None Other Skills and Abilities - Strong technical and client interaction skills. - Self-starter with excellent organizational, administrative and interpersonal skills. - Ability to follow through with tasks, projects, and troubleshooting with minimal supervision. - Excellent oral, written, technical, and business communication skills. - Ability to multi-task and work in fast paced environment. Hardware & Software Requirements To perform the duties of this role you are required to have a personal smart phone with 2-factor authentication capabilities that can willfully be used for work related tasks Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Hourly Compensation Range: $16/hr to $18/hr