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Telephony Engineer
Location
Romania
Posted
91 days ago
Salary
0
Seniority
Senior
Job Description
Telephony Engineer
NTT DATA Romania
• Lead and support the transition from Cisco telephony to Microsoft Teams across commercial sites. • Analyze the existing Cisco telephony landscape (licenses, configurations, devices, dependencies) and identify optimization and consolidation opportunities. • Plan and execute the phased decommissioning of Cisco licenses in commercial environments. • Coordinate and manage the removal of physical Cisco phones, ensuring minimal disruption to business operations. • Clean up and streamline Cisco configurations to prepare sites for a smooth migration to Microsoft Teams. • Assess and document hybrid dependencies between commercial (Teams-target) and manufacturing/laboratory (Cisco-dependent) environments. • Ensure business continuity in the current hybrid setup where Cisco remains critical for production environments. • Collaborate with Microsoft Teams engineers and other stakeholders to align technical prerequisites and migration steps. • Provide technical guidance, risk assessments, and clear transition roadmaps for stakeholders. • Deliver structured documentation of the current state, target state, and transition activities.
Job Requirements
- Master’s or bachelor’s degree in related fields, preferably Engineering, Computer Science, Mathematics areas.
- Minimum 5-7 years of hands-on experience in a similar role.
- Strong hands-on experience with Cisco telephony environments (e.g., CUCM, Unity Connection, Cisco voice infrastructure).
- Proven experience in telephony migration projects, ideally from Cisco to Microsoft Teams.
- Solid understanding of hybrid communication environments and coexistence strategies.
- Experience in license optimization, infrastructure cleanup, and system consolidation.
- Good understanding of Microsoft Teams voice architecture (Direct Routing, Operator Connect, etc.) is a strong advantage.
- Ability to analyze complex telephony landscapes and translate findings into actionable migration plans.
- Strong documentation and stakeholder communication skills.
- Structured, independent working style with the ability to operate effectively in a fully remote setup.
- Excellent command of both spoken and written English
Benefits
- New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
- Pick your working style: choose from Remote, Hybrid or Office work opportunities
- Early bird or night owl? Our projects have different working hours to suit your needs
- Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
- We want you to stay healthy! Enjoy our Private Health Insurance – it’s custom-made for you
- A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
- Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families
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