• Work closely with POS Onboarding Consultants to build, review, and configure customer menus • Manage daily restaurant operations by enabling restaurant owners and staff to utilize Toast • Consult with clients to determine configuration needs prior to go-live • Perform onboarding configurations remotely and document the go-live process • Create & lead an onboarding training plan for restaurant staff on leveraging Toast product • Manage several onboarding engagements simultaneously, including large books of onboarding business (80+ restaurants)

• Execute OCM activities across Microsoft technology projects, including Copilot for M365, Modern Workplace (M365 / O365), Power Platform, Dynamics 365 and related Microsoft solutions • Apply structured change management methodologies (e.g., ADKAR / Prosci) to drive adoption and business outcomes. • Conduct Stakeholder analysis, change impact assessments and organizational readiness assessments • Develop and execute integrated change plans, including communications strategies, training and enablement plans, adoption and reinforcement approaches • Identify, assess, and proactively manage resistance, risks, and adoption challenges. • Deliver change management activities within the scope of defined project Statements of Work.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Culver Franchising System, LLC is currently looking for a dynamic, results-oriented Franchise Business Consultant (FBC) to support our new and existing franchisees and growth in our Kansas City, Missouri/Kansas market. This role is responsible for guest service, new restaurant openings and financial results in Culver’s franchised locations. They also provide ongoing leadership and advice to franchisees regarding restaurant operations including: - Supporting positive guest relations - Product quality - Training - Team development - Expense controls While providing expertise to franchisees in building restaurant sales and profits, ultimately adding value to the Culver’s brand. The ideal area to reside in is the greater Kansas City area. The territory extends south to northwest Arkansas and Tulsa, Oklahoma. This is a remote/home-based position; travel is required 80% of the time. Essential Functions Include: - Serve as a liaison between Culver Franchising System, LLC (CFS), Culver’s support team, suppliers, and franchisees - Provide leadership and advice to franchisees on their restaurant operations, including food cost control, labor investments, expense control, safety, sanitation, product quality control, training, and guest relations - Ensure franchisee operations are conducted in such a manner as to reflect favorably on the brand, protect trademark rights, and be in compliance with all brand standards - Be knowledgeable of Franchise Disclosure Document (FDD) to ensure operational compliance - Ensure restaurant openings are successfully managed with appropriate support teams and leadership, planning, while adhering to established restaurant opening budgets - Support franchisees approved for expansion with operations and human resources preparations - Support franchisees in meeting sales, experiences, and guest satisfaction goals are achieved or exceeded - Represent company operations, as needed, on various operations, Franchise Advisory Council, R&D, training, information technology, supply or other functional committees as needed - Plan and set priorities to achieve business objectives - Influence others by building respectful working relationships built on trust and a strong base of credibility - Demonstrate an ability to adapt to different situations and personalities, while maintaining a high level of personal integrity Qualifications - Two-year College or University degree in related field and five years related experience or equivalent combination of education and work experience as a General Manager/District Manager in a multi-unit restaurant concept - Ability to travel up to 80% of the time including nights and weekend travel - Excellent time management and organization skills - Food Safety & Sanitation Certificate - Valid Driver’s license and an acceptable driving record Requirements - Starting Pay Range: $90,000-110,000 commensurate with experience. - Classification: Exempt/Salaried, full-time position. - This role includes a generous incentive bonus based on business results and individual success. Company Description Culver Franchising System is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. *Please remember to attach and save your resume to your application to be considered for this opportunity!

• Assist clients with reviewing destination and accommodation options • Coordinate reservations, confirmations, and travel arrangements • Organize itinerary details and travel documentation • Maintain accurate booking records and confirmations • Communicate planning updates and travel information clearly